All blog articles

Multilingual Customer Agent automatically detects and responds in 100+ languages across web chat, email, SMS, and WhatsApp. Configure once, serve every market.

Your email sends each subscriber a different, personalized product recommendation. Now your texts do too. See how dynamic product feeds work in SMS and RCS.

Channel affinity now predicts WhatsApp preferences. Lead with the right channel for each customer and follow up smarter across email, SMS, WhatsApp, and push.

Activity Log gives you a permanent, searchable record of who changed what and when across your Klaviyo account. Self-service, no support ticket needed, included free.

Turn Black Friday Cyber Monday traffic into long-term customers. Discover how Klaviyo Customer Hub helps you personalize shopping, reduce support tickets, and drive repeat purchases—all in minutes.

4th of July is one of summer's biggest revenue moments. See 9 brand examples that use email, SMS, and AI to drive sales and build lasting customer loyalty.

The brands that win Cyber Monday use data, AI, and channel coordination—not bigger discounts. 9 expert Cyber Monday strategies to maximize your BFCM revenue.

Discover 10 AI prompts email marketing teams use to optimize flows, segmentation, campaigns, and retention, faster and with better results.

New question types, longer messages, and rich media upgrades help you collect zero-party data and unify customer profiles across channels.