All blog articles

All blog articles
Singles' Day marketing ideasSep 25, 2026
Singles' Day runs on self-gifting. Explore 8 Singles' Day campaign ideas, with real brand examples, to personalize offers and warm up shoppers before BFCM.

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Halloween email and SMS ideas Sep 25, 2026
Discover 6 Halloween marketing campaign strategies with real brand examples. Learn to test offers, use AI, and gather customer data that makes your BFCM more profitable.

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5 Veterans Day Marketing Campaign Strategies for 2026Sep 25, 2026
Get 5 Veterans Day marketing ideas, with real brand examples from Tecovas and Nanuk, to build trust ahead of the holiday season.

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Keep restaurant customers coming backSep 24, 2026
Restaurants already run ecommerce businesses. See how to use guest data, lifecycle flows, and paid ads to keep customers coming back and ordering more often.

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AI Personalization Examples: How Tatcha Scales With a Team of 2Sep 23, 2026
AI personalization examples from a two-person team: see how Tatcha climbs four rungs, from segmentation to predictive win-backs, and tests every new AI tool.

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Agentic CX: Why Service Is Becoming the New MarketingSep 16, 2026
S&P Global's Sheryl Kingstone says agentic AI in customer experience is merging marketing and service into one journey. See her research and the 2027 playbook.

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Why random acts of AI won't fix your customer experience strategySep 16, 2026
Forrester's Shar VanBoskirk says AI customer experience efforts often fail for the same reason email did. See her 4-part framework for real customer trust.

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AI shopping visibility: how retailers win the short listSep 16, 2026
Most AI shoppers choose the first option on their shortlist. See the 5 moments where retailers can build AI shopping visibility and win more of those picks.

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Vertical AI agents: a CX leader's playbook for the commerce resetSep 16, 2026
Publicis Sapient's Duke Marr says vertical AI agents will replace generic chatbots. Get his 5-layer blueprint and 6-step plan to build your own business case.