Klaviyo news
Every platform update, feature enhancement, and innovation at Klaviyo is designed with one goal: empowering businesses to create stronger customer connections. Stay current with the latest developments in our platform’s evolution, from major releases that transform capabilities to thoughtful improvements that streamline daily workflows. Explore detailed insights into new features, integration updates, and platform enhancements that help businesses unlock more value from their customer data and deliver more impactful experiences.
Klaviyo launches Custom Skills for Customer Agent, giving brands the ability to build, connect, and control their own AI workflows.
Most AI customer service tools hit a ceiling fast. Here’s why Klaviyo built Customer Agent as a platform and what that unlocks for brands.
Klaviyo news
Design in Canva, send in KlaviyoApr 22, 2026
Klaviyo's enhanced Canva integration lets you send complete email templates directly to your Klaviyo Template Library in one click, no exporting, no rebuilding, no friction.
Klaviyo news
Introducing Offer Management with Thanx and KlaviyoApr 3, 2026
Learn how Offer Management lets you configure, deliver, and measure Thanx loyalty rewards directly in Klaviyo, no manual steps, no platform switching required.
Klaviyo news
Klaviyo Named a Strong Performer in Forrester Email WaveMar 26, 2026
Klaviyo earned above-average customer scores in the Forrester Wave for email marketing. See how we ranked among the top 12 providers.
Klaviyo news
Klaviyo just shipped its biggest AI release yetMar 24, 2026
Explore the latest new Klaviyo AI features, including Composer for campaign generation from prompts, Customer Agent for automated support, RCS messaging, and personalized send time optimization.
Klaviyo news
Locale aware catalogs: sync Shopify Markets with KlaviyoMar 9, 2026
Sync localized product catalogs from Shopify Markets into Klaviyo to deliver accurate pricing, language, and products for every customer in every region.
Klaviyo news
RCS for Business is hereFeb 24, 2026
Now generally available in Klaviyo, RCS business messaging—in partnership with Google—lets brands send verified, interactive text messages
Klaviyo news
Introducing the Klaviyo app in ChatGPTJan 28, 2026
The Klaviyo app for ChatGPT delivers real-time marketing intelligence and AI-driven automation wherever you work. Check performance, analyze anomalies, and get strategic actions instantly.