Customer data

The the privacy-first web might not be here yet, but consumers (and politicians) continue to demand it. Don't be caught behind the curve. Customer data ownership (i.e. the collection and usage of first-party and zero-party data) is essential for the next era of ecommerce.

Featured customer data articles

Customer data
Dec 3, 2024
How to capture customer data with post-purchase surveys

Learn the importance of post-purchase surveys and find out how to use them to capture customer data and build stronger relationships.

Customer data
Dec 27, 2023
Why ecommerce personalization matters—and how to excel at it

Learn why ecommerce personalization is key to business success in 2024 and how to implement it on your website.

Customer data
Oct 17, 2023
3 steps to an ethical behavioral targeting strategy

A strong behavioral targeting strategy involves looking at the entirety of first-party customer data, not just isolated data points.

Customer data articles

Customer data
Dec 3, 2024
How to capture customer data with post-purchase surveys

Learn the importance of post-purchase surveys and find out how to use them to capture customer data and build stronger relationships.

Customer data
Nov 8, 2024
Top 5 customer segmentation examples

Learn about customer segmentation examples that can boost your marketing strategy, improve engagement, and drive revenue.

Customer data
Oct 30, 2024
5 ways to use Shopify Flow x Klaviyo

Discover how the Shopify Flow x Klaviyo connector streamlines Shopify integrations by sending automated workflow data to Klaviyo for seamless tracking.

Customer data
Sep 4, 2024
Transform data for targeting and personalization

Klaviyo CDP allows you to transform profile properties to ensure clean, reliable data that you can use for better targeting and personalization.

Customer data
Aug 29, 2024
Klaviyo's conversion overview dashboard

Learn how Klaviyo’s conversion overview dashboard gives you immediate answers to metrics and performance so that you can focus on improving your marketing strategy.

Customer data
Aug 22, 2024
2024 BFCM CDP Use Cases

Discover 15 ways to use Klaviyo CDP to create relevant, conversion-driving customer experiences that drive revenue for your BFCM campaign.

Customer data
Aug 6, 2024
Klaviyo's updated attribution model

Introducing updates to the Klaviyo attribution model, allowing for adjustments to touchpoints, look-back windows, and filters right in your dashboard.

Customer data
Jul 29, 2024
Klaviyo CDP's newest features

Discover the newest enhancements to Klaviyo CDP, allowing our customers to make smarter decisions, faster, with direct paths from insight to action.

Customer data
Jul 1, 2024
Level up your post-purchase strategies

Klaviyo’s new product analysis report provides businesses with access to insights about repeat purchase timing and what products customers tend to buy together.