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Deliver sophisticated, segmented omnichannel campaigns with audience filtersJan 14, 2026

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State-Aware SMS Compliance: Quiet Hours & Frequency Capping Jan 14, 2026
Stay compliant without slowing growth. Learn how Klaviyo automatically enforces state-level SMS quiet hours and frequency limits to protect deliverability and performance

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Coupon retrieval: Turn “Do you have a coupon?” into a sale Jan 14, 2026
Shoppers ask for coupons at checkout. Klaviyo’s Customer Agent instantly retrieves the right code in conversation—reducing friction and recovering lost sales.

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Gmail is bringing Gemini to the inboxJan 12, 2026
Google is bringing Gemini AI directly into Gmail, changing how emails are summarized, prioritized, and acted on. Here’s what retail marketers need to know—and how to adapt.

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What belongs in a customer service tech stack in 2026?Jan 9, 2026
Customer service technology in 2026 is integrated, powered by AI, and backed by customer data. Learn what your service stack should look like to exceed rising customer expectations.

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A marketer’s guide to SMS short code lookupsJan 9, 2026
Learn how to perform a short code lookup, check availability, and register SMS short codes for your marketing campaigns. Step-by-step guide for marketers.

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60% of teams say AI improves customer service interactionsJan 7, 2026
AI customer service is expanding fast in 2026. Learn how brands use AI to improve efficiency, customer satisfaction, and loyalty, and unlock new revenue opportunities.

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11 Valentine’s Day marketing ideas for 2026Jan 7, 2026
Learn about 11 Valentine’s Day marketing ideas that can boost Q1 revenue and gather customer data to take you into the rest of the year.

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K:Partners 2025 in ReviewDec 23, 2025
A bigger platform. A bigger business. Eddie O'Brien reflects on what K:Partners built together in 2025 and the acceleration ahead.