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Use AI to find the best display time for sign-up forms

Klaviyo news
January 19, 2024
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AI-optimized form display timing

Generated by Klaviyo AI

The article explains how Klaviyo’s forms display optimization uses AI-driven experiments to determine the highest-converting display time for sign-up forms. It outlines how to set up an optimization test, monitor results, and let AI automatically apply the winning timing to support more efficient list growth.

  • Importance of timing: Choosing the right display time for sign-up forms is crucial because there is only a brief moment to capture visitors’ attention and grow email and SMS lists.
  • AI testing tool: Forms display optimization uses AI to test multiple display-time variations, identify the highest-converting option, and automatically set the winning version live.
  • Simple setup steps: Users create or open a form, start an Optimization test from the A/B test menu, configure traffic splits, and launch the AI-driven experiment.
  • Ongoing experimentation: Klaviyo runs phased AI experiments comparing current and variant display timings, with results viewable at any time until the optimal timing is found.
  • Eligibility requirement: Forms display optimization is available to Klaviyo accounts that have at least 400k profiles.

Whether you use a full-screen, pop-up, or embedded form, you’ve likely experienced the power of using a sign-up form on your website to collect shoppers’ contact information and build your email and SMS lists. Nailing your form’s display time is absolutely essential for list growth – you only have a short window to capture people’s attention. But, it can be a challenge to understand exactly what display time works best for sign-up forms.

We’re excited to announce forms display optimization – a new AI testing tool for faster, more efficient list growth. Forms display optimization is like a GPS for web forms. AI tests multiple versions of your form to find the highest-converting display time. Then, Klaviyo will automatically select the winning version, and set that form live.

Note: This feature is available for Klaviyo accounts with at least 400k profiles.

How to optimize a form’s display time with AI

Head to the Sign-up forms tab in Klaviyo. You’ll either need to create a new form, or open one of your existing ones. Next, select Create A/B test and click Optimization test.

Continue to your test settings. Here, choose the percentage of traffic for each group (we recommend a 50/50 split for your test and control groups). Finally, click Start optimization.

Klaviyo will run a series of AI-generated experiments to determine the most effective display time for conversion. Our optimization test will run through various phases, using AI to test and measure the current form against variations with different display timing. At any point, you can check the results of the experimentation phases.

The optimization process will continue running until AI finds the best display timing. Then, Klaviyo will automatically set the winning form live. With this new tool, Klaviyo puts form optimization on autopilot – so your list growth is even easier.

Learn more

We’re excited to release more AI features that guide you to your best performance. Below are some additional resources on how to use Klaviyo to optimize your sign-up forms.

Jessica Schanzer
Jessica Schanzer
Jessica is a product marketing lead at Klaviyo, focused on helping customers succeed with AI. She’s located in Austin, Texas and has spent the last 5 years in ecommerce. In her free time, Jessica can be found rock climbing, training for her next medieval LARP event, or spoiling her lizard Charlie.

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