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Tracey Wallace

Tracey Wallace

Tracey is the director of content strategy at Klaviyo. Previously, she led marketing teams for early stage start-ups from $0 to $20M in revenue, and was the former Editor-in-Chief at BigCommerce, where she helped usher in the era of omnichannel retail. She started her career in journalism at Elle.com and Mashable, reporting on the convergence of fashion and technology––or what we all call today, "ecommerce."

Posts by this author

Tracey Wallace
Jun 24, 2025
Meet the consumer where they scroll
Discover how consumers shop online today and what marketers need to know to build trust and loyalty with Klaviyo’s 2026 online shopping report.
Tracey Wallace
Jun 23, 2025
Difference between RCS, SMS, and MMS for marketers
Learn the difference between RCS, SMS, and MMS. Compare features, limits, use cases, and when each messaging format is best for B2C marketing.
Tracey Wallace
May 9, 2025
Motherhood meets marketing
This Mother’s Day, meet six inspiring founders and executives who are building brands and raising families—at the same time.
Tracey Wallace
Apr 11, 2025
3 ways to drive revenue now
Leverage these 3 strategies that will help your business drive revenue during economic uncertainty with personalized, data-driven consumer insights using Klaviyo.
Tracey Wallace
Dec 3, 2024
The strategies that defined BFCM 2024
Klaviyo customers achieved record-breaking results during BFCM. Learn about these winning multi-channel marketing strategies that defined BFCM in 2024.
Tracey Wallace
May 30, 2024
7 TikTok ecommerce strategies to boost sales
Discover top TikTok ecommerce strategies and successful brand examples to boost your online sales. Unlock the power of TikTok for your brand with Klaviyo.
Tracey Wallace
Nov 29, 2023
Klaviyo's 2023 BFCM aftermath report
Klaviyo customers sent over 376M emails, texts, and push notifications during the peak BFCM hour in 2023. Join us as we share more learnings from BFCM.
Tracey Wallace
Sep 23, 2022
More integrations, more data in a single place
Klaviyo is proud to announce the official launch of our technology partner program, to welcome even more platforms to our ecosystem.
Tracey Wallace
Feb 24, 2022
15 Customer-First Data™ points you want to collect
Customer-First Data isn’t just the new way forward for ecommerce brands, it’s the only way forward. Here’s what to collect and how to use it.