Klaviyo Sub-processors

  # Klaviyo Sub-processors

  

Klaviyo uses the following third-party sub-processors: 

| ENTITY NAME | PURPOSE | LOCATION(S) OF PROCESSING | DATA HOSTING LOCATION(S) |
| --- | --- | --- | --- |
| Ada Support, Inc. | Customer Service Automation | United States | United States |
| Amazon Web Services, Inc. | Cloud Hosting Provider | United States | United States |
| Anthropic, PBC | AI Features and Functionality; Customer Success and Support Services | Asia Australia Europe United States | United States |
| Chronosphere, Inc. | Data Analysis | United States | United States |
| ClickHouse, Inc | Database and Analytics Service (Real-Time Storage, Querying, and Reporting) | United States Germany¹ | United States Germany² |
| Cloudflare, Inc. | Web Application Firewall | European Economic Area United States Other Locations as required³ | European Economic Area United States Other Locations as required⁴ |
| Concentrix Solutions Corporation | Customer Support | Costa Rica Philippines Poland | United States |
| Dropbox, Inc. | File Hosting for Professional Services and Enablement | United States India | United States |
| Fivetran, Inc. | Automated Data Movement | United States | United States |
| Functional Software, Inc. (d/b/a Sentry.io) | Error Logging | United States | United States |
| Glean Technologies, Inc. | Customer Success and Support Services | United States | United States |
| Infobip, Inc. | Communications Services | Bosnia and Herzegovina Brazil Colombia Croatia India Indonesia Malaysia Mexico Philippines Thailand United Kingdom United States | United States |
| Linear Orbit, Inc. | Project Management and Issue Tracking | United States | United States |
| Loom, Inc. (Atlassian) | Call Recording Customer Support (Customer Optional) | United States | United States |
| MaestroQA Inc. dba Rippit | Customer Support Quality Assurance | United States | United States |
| Mailgun Technologies, Inc. (d/b/a Sinch Email) | Email Review and Analysis | United States | United States |
| Meta, Inc. | WhatsApp Messaging | Denmark Ireland United States Singapore Sweden | Denmark Ireland United States Singapore Sweden |
| Microsoft Corporation | Windows Virtual Desktops Cloud Infrastructure for Customer Support | United States | United States |
| OpenAI, LLC | AI Features and functionality; Customer Success and Support Services | United States | United States |
| Sendgrid, Inc. | Email Delivery | United States | United States |
| SendSafely, Inc. | File Sharing Encryption Platform (Customer Optional) | United States | United States |
| Slack Technologies, LLC | Slack Connect for Customer Success and Support Services; Customer-Facing Notification Integration | United States⁵ Australia Brazil Canada France Germany India Japan Singapore South Korea Sweden Switzerland United Arab Emirates United Kingdom Ireland South Africa | United States⁶ Australia Brazil Canada France Germany India Japan Singapore South Korea Sweden Switzerland United Arab Emirates United Kingdom Ireland South Africa |
| Snowflake, Inc. | Data Analysis | United States | United States |
| Splunk, Inc. | Logging Tool | United States | United States |
| Statsig, Inc. | Product Feature Management | United States | United States |
| Twilio, Inc. | Communications Services | United States | United States |
| Zendesk, Inc. | Customer Success and Support Services | Argentina Australia Brazil Canada Japan Mexico Philippines Singapore United Kingdom United States | United States Other Locations as Required⁷ |



Klaviyo uses the following Klaviyo Affiliates to assist in providing its services:

| ENTITY NAME | PURPOSE | LOCATION(S) OF PROCESSING | DATA HOSTING LOCATION(S) |
| --- | --- | --- | --- |
| Klaviyo Australia Pty Ltd | Services and Support | Australia | United States |
| Klaviyo Canada Inc. | Services and Support | Canada | Canada |
| Klaviyo France SAS | Services and Support | France | United States |
| Klaviyo Germany GmbH | Services and Support | Germany | United States |
| Klaviyo Ireland Limited | Services and Support | Ireland | United States |
| Klaviyo Singapore Pte. Ltd. | Services and Support | Singapore | United States |
| Klaviyo Ltd. | Services and Support | United Kingdom | United States |





1. Germany is available only as an opt-in EU data center offered as part of EU Residencyservices to new Klaviyo accounts at the time of account creation. All existing customer accounts are hosted and processed in the United States
2. Germany is available only as an opt-in EU data center offered as part of EU Residency services to new Klaviyo accounts at the time of account creation. All existing customer accounts are hosted and processed in the United States.
3. [https://www.cloudflare.com/privacypolicy/](https://www.cloudflare.com/privacypolicy/)
4. [https://www.cloudflare.com/privacypolicy/](https://www.cloudflare.com/privacypolicy/)
5. Slack's primary region for storing, hosting, and processing Customer Data is the United States, as selected by Klaviyo at setup. The other locations listed may be used only for performance-based edge/CDN routing depending on the physical location of the Slack user accessing the service, and are not locations where Customer Data is persistently stored.
6. _Id._
7. [https://support.zendesk.com/hc/en-us/articles/4408825765530-Data-Hosting-Locations-for-Your-Zendesk-Service-Data](https://support.zendesk.com/hc/en-us/articles/4408825765530-Data-Hosting-Locations-for-Your-Zendesk-Service-Data)