Welcome Surabhi Gupta, Klaviyo’s new Chief Technology Officer

Profile photo of author Andrew Bialecki
Andrew Bialecki
2 min read
Working at Klaviyo
September 30, 2024

Since day one, our priority at Klaviyo has been to build products our customers love. Technology is at the core of what we do, and it’s what drives our evolution and growth. Today, I’m thrilled to announce Surabhi Gupta as our new Chief Technology Officer. Surabhi is a true technologist and expert in data and engineering, and she will be instrumental in helping us deliver even more value to our customers.

Surabhi brings a wealth of experience from her time at iconic companies like Robinhood and Airbnb, where she scaled teams and systems to support innovative, game-changing products. Most recently, she served as the SVP and head of engineering at Robinhood, guiding the company through its transition to a public entity. Her impressive background also includes leading engineering for Airbnb’s core Homes business and working on web search ranking and predictive search for Google Now.

When I asked Surabhi why she wanted to join Klaviyo, she shared, “I’m inspired by how much customers love the product and the direct impact it has on their business. I’m excited by the opportunities we have at Klaviyo to solve large, complex problems to help customers achieve their ambitions and grow their businesses.” This passion for customer-centric technology is exactly what we need as we look to the future.

Surabhi is joining us at a pivotal moment. As we expand internationally and roll out a growing suite of AI-powered products, technology will play a crucial role in our success. She emphasizes that “Klaviyo is at an inflection point – we have so many paths of growth ahead of us and I’m excited to set our incredibly talented teams up to do their best work yet.” With her leadership and vision, I’m confident we will continue to push the boundaries of what’s possible.

Together, we will embark on an exciting journey to drive growth and deliver exceptional value to our customers. I can’t wait to see what we build together!

Andrew Bialecki
Andrew Bialecki
Andrew Bialecki is a co-founder of Klaviyo and has served as our Chief Executive Officer and as a member of our board of directors since September 2012. Prior to founding Klaviyo, Bialecki served as Chief Technology Officer of RockTech, a sales and marketing software company, from April 2011 to June 2012, Senior Engineer at Performable, a marketing software company, from July 2010 to March 2011, and Lead Engineer at Applied Predictive Technologies, a business analytics software company, from September 2007 to June 2010. Bialecki holds a Bachelor of Arts degree in Physics, Astronomy and Astrophysics from Harvard University.

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