Klaviyo news
Every platform update, feature enhancement, and innovation at Klaviyo is designed with one goal: empowering businesses to create stronger customer connections. Stay current with the latest developments in our platform’s evolution, from major releases that transform capabilities to thoughtful improvements that streamline daily workflows. Explore detailed insights into new features, integration updates, and platform enhancements that help businesses unlock more value from their customer data and deliver more impactful experiences.
Klaviyo news articles

Do you ever wish you could talk to the customer who came to your site, signed up for your newsletter, clicked on a few products, and then left? Understanding their behavior, down to the time they spent looking at each product, would allow you to speak to their needs and increase your chances of winning […]

In this product release Klaviyo has added a new button to our classic email editor so marketers can convert their already built campaign, flow, and templated emails into our new email editor. The new editor unlocks some of the most requested features when it comes to building email content, so we’ve made it easy for […]

When we released the subject line assistant for campaigns earlier this year, the feedback was clear: The tool was saving marketers valuable time and helping to create subject lines that got people to open your emails. We know the pain of coming up with subject lines doesn’t only apply to your campaign emails, but also […]

Klaviyo’s SMS Conversations allows brands and subscribers to communicate directly using two-way text messaging. Earlier this year we added the ability for brands to create “Quick Responses” or pre-written replies to commonly asked questions within Klaviyo’s SMS settings. Klaviyo’s release of “Suggested Responses” now makes responding even easier by using AI to evaluate incoming messages […]

Klaviyo’s Back in Stock flows allow brands to automatically notify customers when an item they expressed interest in is available for purchase again. With Klaviyo, brands can send these notifications to subscribers with either email or SMS. This latest update to the back in stock flow allows brands to use MMS dynamically in their flow […]

Practice makes perfect — and so does testing things over and over again. Want to take your performance to the next level? With Klaviyo’s A/B testing capabilities, it’s easy to test different components of your email and SMS messages — subject lines, body copy, CTAs, images, send time — to determine what resonates most with […]

You asked, we delivered: Welcome to a more navigable Klaviyo. Our upgraded navigation that streamlines the most common workflows and makes it easier for you to find what you’re looking for. That means less clicking around searching for things — and more time to spend on the important stuff. Acknowledging the complexity of workflows With […]

Klaviyo is proud to announce the official launch of our technology partner program, to welcome even more platforms to our ecosystem.

Your email and SMS strategy is driving sales. So if something breaks, you’re losing money. Klaviyo is here to help: Now, if certain metrics suddenly drop off a shelf, our new “anomaly detection” feature springs into action, sending you an alert so you can get under the hood, diagnose the issue, and get any broken […]