See email and SMS usage in real time

Profile photo of author Shoshana
Shoshana
2 min read
Platform news
August 14, 2023
Track account usage from this new page.

In today’s climate, marketers are challenged to do more with less. Properly forecasting your budget is key to doing this. Customers have asked us to give them better visibility into how much of their Klaviyo plan they’re using each month.

We’re excited to announce the release of a new account usage tab to the Billing page of account settings, where you can easily see your email and SMS usage over the last three, six, and twelve billing cycles and how that usage tracks against your current plan.

The account usage page can be accessed from the Billing page under Account Settings.

How it works

When you go to the  account usage tab, you’ll get a high level view into how many emails and SMS messages you actually sent broken down by billing cycle. To access this page, go to your account settings, click the Billing tab, and choose account usage. From there, two charts show message usage data by channel. Whether you are billed by credit card or on a contract, this view is now available for account owners, managers, and admins to see in Klaviyo and to download into a csv. 

Some additional exciting aspects of account usage tab are:

  • You can toggle between overview and message types, showing you a breakdown of aggregated messages sent by campaigns and flows 
  • You can see SMS usage by credits used or messages sent
  • You can drill down into SMS usage further by message type, SMS versus MMS, and more so you can see where your SMS credits are being used
  • The account usage tab updates repeatedly throughout the day so you always have accurate data
  • Easily download usage data for your last three billing cycles into a csv
SMS usage can been seen by scrolling down on the Account Usage page.

It’s now easier than ever to compare how much of your plan was used against how much you are billed for and so you can forecast spending. Check out the account usage page for a birds eye view of your usage data. 

Shoshana
Shoshana Antunes
Senior product marketing manager
Shoshana Antunes is a senior product marketing manager at Klaviyo, focused on the platform’s email and review products. She is passionate about supporting SMBs and believes they are the heartbeat of communities, and offer the ability to create generational wealth for business owners and their families. She’s spent the last 6 years in tech and 8 years in marketing working to improve experiences and processes for small businesses. Outside of work, she often has her head in a book, working toward her goal of reading 30 books in 2024. She also (mostly) enjoys doing DIY projects for her fixer upper, though she says she isn’t particularly handy. Shoshana has her MBA from Boston University.