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Klaviyo Research · 2026

The enterprise paradox: leading on commitment, missing on speed

On paper, the biggest brands have the stronger roster: more investment, longer planning horizons, clearer brand guidelines, the most coordinated channels. On the scoreboard, though, they miss the most moments.

This report breaks down where leading brands score, where they stall, and three operating moves that separate those winning cultural moments from those watching from the sidelines.

An open Klaviyo report titled "Winning the Moment" with a man kicking a soccer ball on the cover, next to internal pages discussing business strategies and data.

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