Klaviyo named as a Challenger in 2026 Gartner^® Magic Quadrant^™

Power deeply personalized marketing and service experiences with real-time insights and all the customer data you need. No delays, silos, or complex setup.

• 400+ integrations: Instantly unify and use all your data from tools like Shopify, WooCommerce, Meta, and many more.
• Klaviyo Data Platform: Power every experience—from email, SMS, mobile apps, and beyond—with real-time data and insights.
• AI-driven personalization: Enhance performance by predicting, testing, and tailoring to customer behavior.

It all started with ecommerce and retail, but today, that foundation goes even further. As Klaviyo expands into verticals like hospitality, it builds on those same pillars: first-party data, real-time personalization, and agentic AI.

AI agents keep you moving fast, creating on-brand campaigns in seconds and providing support 24/7.

Composer, Klaviyo’s marketing agent, answers your questions, schedules repeatable work, and proactively surfaces opportunities worth your attention.

Customer Agent, Klaviyo’s service agent, tackles customer questions and issues while delivering personalized experiences that deepen relationships and drive sales.

Meanwhile, built-in AI tools help optimize tactics and interactions to drive even better performance.

Klaviyo Data Platform (KDP) unifies and activates all your customer data in real time to fuel personalized marketing, customer service, and analytics.

It’s powered by individual customer profiles. Each profile stores all the data your brand has gathered about a given customer: their purchase history, engagement, shopping behavior, predictive analytics, and more. Klaviyo uses all that data to deliver personalized marketing and service experiences that build deeper connections—and keep customers coming back.

Every interaction enriches that profile data, so customer experiences get even more personalized over time.