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Grant Deken

Grant Deken

Grant Deken is Head of Product for Klaviyo Service, where he partners with teams across product, engineering, design, and go-to-market to build AI-powered tools that help brands deliver better customer experiences.

Posts by this author

Grant Deken
Mar 26, 2026
The Future of Customer Service
Klaviyo is building the customer agent platform for what's next. See how agentic customer service and brand-specific AI agents will define the future of customer service platforms.