Maya Keeley

Maya is a Software Engineer on Klaviyo's Customer Agent team, where she’s helping to build the future of AI personalization, including new tone of voice capabilities. She brings over five years of engineering experience, most recently from an agency where she led teams, shipped products for more than 20 startups, and co-invented a patent-pending document matching algorithm. After years of implementing Klaviyo for her own clients, she decided to join the company to help scale its impact. She is now focused on the technical challenge of building AI that is not only powerful but also practical and controllable for the user.
Posts by this author

Maya Keeley
How we taught our AI agent to speak your brand’s languageNov 17, 2025
Three lessons we learned on balancing personality with precision, and why “tone” is much harder than it looks.