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Flow Templates for

Abandoned cart flow templates for bringing shoppers back before they move on

Browse abandonment workflow with a product-view trigger, two-hour wait, conditional splits, and follow-up emails.

Browse abandonment

Convert window shoppers into buyers by following up on the exact products they viewed but didn’t add to cart.

  • A/B test
  • Email
  • SMS
Abandoned cart workflow branches after a four-hour wait to send either an SMS or email.

Abandoned cart reminder

7 out of 10 shopping carts are abandoned. Recover them with a timely reminder and a nudge across channels.

  • Shopify added to cart
  • Email
  • SMS
Abandoned checkout workflow branches after four hours to send either an SMS or email.

Abandoned cart reminder

Create urgency and drive sales by reminding shoppers who made it all the way to checkout — then stopped.

  • Localized (Email & SMS)
  • Email
  • SMS
Back-in-stock automation workflow branching by customer order history into an alert email or two-hour wait.

Back in stock

Don’t leave money on the table. Automatically alert customers when items they’re interested in get restocked.

  • VIP vs. non-VIP
  • Email
  • SMS
HOW IT WORKS

From template to live flow, without the blank page

Every flow template comes pre-built with logic, timing, and starter copy across every channel it uses. Preview it, then make it yours.

1. Choose

Filter by goal or channel to find the flow built for the job — from browse abandonment to post-purchase loyalty.

2. Customize

Edit timing, conditional splits, and messaging across email, SMS, and WhatsApp in one drag-and-drop builder.

3. Connect data

Sync your store so triggers, product recommendations, and audience splits react to real customer behavior.

4. Launch

Turn it on and let Klaviyo run the sequence — then track revenue per flow from a single dashboard.

Why flows

Built for omnichannel, not just email

Every template on this page can flex across the channels your customers actually use.

One flow, every channel

Combine email, SMS, and WhatsApp inside a single automation, with conditional splits that route each customer to the channel they engage with most.

AI-assisted from the start

Klaviyo AI drafts subject lines, SMS copy, and send-time recommendations for every template, so you’re editing, not starting from a blank canvas

Revenue you can track

Every flow reports revenue, placed orders, and engagement back to one dashboard, so you always know what’s working.

Customer Spotlight

DOLLAR SHAVE CLUB logo
The biggest unlock from Klaviyo has been personalization at scale. We can do things we've never been able to do before because everything is under one roof.”

Melanie Fox, Director of lifecycle marketing, Dollar Shave Club

Your next flow is a template away

Sign up free and start from any template on this page, or get a demo and we'll help you map flows to your customer journey.

Browse abandonment


Automation flow branches after a product view and two-hour wait to send browse abandonment emails or an SMS.

Abandoned cart reminder


Abandoned-cart automation flow branching into SMS or email messages, followed by a 20-hour wait and final email.

Abandoned cart reminder


Abandoned checkout workflow branching into SMS or email reminders, followed by a second email after 20 hours.

Back in stock


Back-in-stock automation flow splits frequent buyers from others, sending stock alerts immediately or after two hours.