All blog posts

An ecommerce CRM is a tool designed for the needs of an ecommerce business, like maintaining customer profiles, order history, and more.

Learn how to boost your SMS engagement, and drive global ecommerce growth with localised, high-converting (and compliant) business texts

Klaviyo and Shopify deepen integration to accelerate global commerce growth

Sync localized product catalogs from Shopify Markets into Klaviyo to deliver accurate pricing, language, and products for every customer in every region.

Discover how brands improve WhatsApp ROI using segmentation, free service-message automations, and smarter channel choices across WhatsApp, SMS, and email.

Now generally available in Klaviyo, RCS business messaging—in partnership with Google—lets brands send verified, interactive text messages

How does your email marketing performance compare? Get the average email open rate, click rate, and conversion rates for your industry.

Learn why brands are moving WhatsApp into Klaviyo to unlock higher engagement, smarter targeting, and true omnichannel customer conversations.

Build a customer retention strategy in Klaviyo with a 5-step framework: use analytics to find churn risk, personalize experiences, and increase repeat revenue.