AUTONOMOUS B2C CRM
AI marketing and service through WhatsApp and more
Klaviyo unifies your customer data, AI agents, and channels — from WhatsApp and SMS to email marketing and web — creating an omnichannel experience that builds loyalty and drives growth.

AI agents for marketing and service. Proactive and powered by your data.
K:AI Marketing Agent analyses your site, learns your brand, and creates content in minutes.
K:AI Customer Agent serves customers 24/7: answers, resolutions, product suggestions, and more.
Service that drives revenue for BFCM and beyond
Powering 183,000+ relationship-driven brands












Fueling growth for brands that don’t settle
"Klaviyo’s advanced segmenting and analytics have helped us dramatically increase our email and SMS revenues."
Kathleen Loftus
ICONIC London
"We finally have deeper personalisation, smarter customer journeys, and more automated revenue coming through the door."
Saskia Dörr
Oatsome
350+ apps to connect your business to Klaviyo B2C CRM
















Inspiring your next move with insights and resources
Why Klaviyo B2C CRM?
Klaviyo B2C CRM is the AI-first platform that brings marketing and service together in one place—powered by data—to create deeper, longer-lasting customer relationships.





















