Send targeted, personalized SMS

Create and manage all your customer experiences from a single place. Leverage Klaviyo’s powerful segmentation and automations to personalize every text message. Managing consent is simple and automated to ensure messages are sent to the right people. Now you can build personal, multi-channel experiences and manage it all from one platform.

Set up in seconds

SMS set up in Klaviyo only takes a couple of clicks. Klaviyo takes care of all the details so you can focus on curating personal customer experiences via text messages. And, by the way, your first 50 messages are free.

Manage multiple channels from one place

Using different software solutions to communicate with your customers is clunky, time-consuming, and a pain to manage—leading to missed opportunities and a lot of headaches. With Klaviyo, you can manage and send all your customer communications from a single platform—email, SMS, app and web push notifications— we have you covered.

Manage multiple channels from one place

Using different software solutions to communicate with your customers is clunky, time-consuming, and a pain to manage—leading to missed opportunities and a lot of headaches. With Klaviyo, you can manage and send all your customer communications from a single platform—email, SMS, app and web push notifications— we have you covered.

Best-in-class compliance management

Klaviyo automatically ensures text messages are only sent to customers who opted-in. Customer consent is stored and tracked on the customer profile so you’ll always know when and how a person subscribed. As you collect phone numbers through your checkout process or the Klaviyo’s Form Builder, you won’t have to worry about managing consent. Klaviyo helps manage compliance so you can focus on what matters – building great experiences.

Generate more revenue

Whether you’re using SMS to announce a new product or remind customers about their recently abandoned cart, it’s all possible in Klaviyo. Target the ideal audience, personalize every message, and measure how much revenue that message generated so you always know how much SMS is helping you grow.

Generate more revenue

Whether you’re using SMS to announce a new product or remind customers about their recently abandoned cart, it’s all possible in Klaviyo. Target the ideal audience, personalize every message, and measure how much revenue that message generated so you always know how much SMS is helping you grow.

Pay as you go

You’re in complete control over how much you spend on SMS. Klaviyo doesn’t charge a platform fee or require any upfront commitments, which means you only pay for what you send. Deposit funds dedicated to SMS sending and set refill amounts to ensure texts are always sent. Then, set your maximum monthly spend to stay under budget.

More SMS resources