Targeted and personalized SMS marketing

Create and manage all your customer experiences from a single place. Leverage Klaviyo’s powerful segmentation and automations to personalize every text message. Managing consent is simple and automated to ensure messages are sent to the right people. Now you can build personal, multi-channel experiences and manage it all from one platform.

SMS in Klaviyo

SMS Marketing, set up in seconds

SMS set up in Klaviyo only takes a couple of clicks. Klaviyo takes care of all the details so you can focus on curating personal customer experiences via text messages. And, by the way, your first 50 messages are free.

SMS Marketing, set up in seconds

SMS set up in Klaviyo only takes a couple of clicks. Klaviyo takes care of all the details so you can focus on curating personal customer experiences via text messages. And, by the way, your first 50 messages are free.

Manage SMS marketing and other channels from one place

Using different software solutions to communicate with your customers is clunky, time-consuming, and a pain to manage—leading to missed opportunities and a lot of headaches. With Klaviyo, you can manage and send all your customer communications from a single platform—email, SMS, app and web push notifications— we have you covered.

Klaviyo SMS is beyond easy to use. We were able to setup SMS in just a couple of clicks. We started sending automated emails via Klaviyo flows and have already seen a ROI of over 30x.

Brenda Godinez

Head of Content

30x

ROI seen by Perfect Keto after sending SMS with Klaviyo

Setup SMS in seconds

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Best-in-class SMS compliance management

Klaviyo automatically ensures text messages are only sent to customers who opted-in. Customer consent is stored and tracked on the customer profile so you’ll always know when and how a person subscribed. As you collect phone numbers through your checkout process or the Klaviyo’s Form Builder, you won’t have to worry about managing consent. Klaviyo helps manage compliance so you can focus on what matters – building great experiences.

Best-in-class SMS compliance management

Klaviyo automatically ensures text messages are only sent to customers who opted-in. Customer consent is stored and tracked on the customer profile so you’ll always know when and how a person subscribed. As you collect phone numbers through your checkout process or the Klaviyo’s Form Builder, you won’t have to worry about managing consent. Klaviyo helps manage compliance so you can focus on what matters – building great experiences.

MMS Abandoned Cart

Generate more revenue with SMS marketing

Whether you’re using SMS to announce a new product or remind customers about their recently abandoned cart, it’s all possible in Klaviyo. Target the ideal audience, personalize every message, and measure how much revenue that message generated so you always know how much SMS is helping you grow.

Pay as you go SMS

You’re in complete control over how much you spend on SMS. Klaviyo doesn’t charge a platform fee or require any upfront commitments, which means you only pay for what you send. Sending an MMS costs the same as SMS so add images and GIFs as needed. Deposit funds dedicated to SMS sending and set refill amounts to ensure texts are always sent. Then, set your maximum monthly spend to stay under budget.

Pay as you go SMS

You’re in complete control over how much you spend on SMS. Klaviyo doesn’t charge a platform fee or require any upfront commitments, which means you only pay for what you send. Sending an MMS costs the same as SMS so add images and GIFs as needed. Deposit funds dedicated to SMS sending and set refill amounts to ensure texts are always sent. Then, set your maximum monthly spend to stay under budget.

Key Features

Custom Keywords

Make your own on-brand keywords and build a unique SMS welcome experience for every subscriber.

Smart Sending

Ensure you don’t wear out subscribers by limiting the messages they can receive over an adjustable time period.

Single Channel Attribution

Attribute every purchase to the correct channel when using SMS and email together in Klaviyo.

Single Platform Management

Manage SMS and email together to seamlessly send messages on customers’ preferred channels.

Dynamic Coupons

Add personalized discount codes directly into text messages to incentivize purchases.

MMS

Use MMS to send images or GIFs that get more engagement from your subscribers.

Click to Text Signup Forms

Allow mobile visitors to subscribe to your SMS marketing in just two clicks.

Two-click Personalization

Personalize any text with data directly from the customer profile in two clicks.

Auto-responders

Create automated messages based on how customers respond to your SMS.

Ready to try Klaviyo? Get started for free.

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