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Discover 10 key takeaways from K:BOS 2025 – from AI-powered marketing and omnichannel strategies to loyalty, data, and community shaping the future of B2C.

Get to know K:AI Marketing Agent, the AI that plans, builds, and launches campaigns so marketers can save time, stay on brand, and grow faster.

Learn how Klaviyo’s new K:AI Customer Agent helps service and sales teams plan, personalise, and act throughout the entire customer journey.

Klaviyo Helpdesk unifies customer support across email, chat, SMS, WhatsApp, and social—giving agents a 360° view of each customer. Unify your marketing and service teams to resolve issues faster and turn every conversation into growth.

Klaviyo Customer Hub: a one-stop hub for orders, returns, and rewards. See how it transforms service into revenue opportunities.

Introducing Klaviyo’s Omnichannel Campaign Builder: one canvas to orchestrate personalised customer journeys across every channel from one place.

Announcing data warehouse import, Klaviyo’s native reverse ETL solution.. Sync enriched customer data directly from your data warehouse (Snowflake, BigQuery) to unlock deeper personalization and faster insights

AI works best with your data. Klaviyo’s MCP server links to AI platforms like Cursor, Claude, and Windsurf—unlocking smarter, faster, and more creative marketing.

Klaviyo now offers fully integrated WhatsApp marketing and data management. Orchestrate your WhatsApp efforts as part of a complete omnichannel marketing solution.