Sales Manager, Enterprise
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.
Sales Manager, Enterprise @ Klaviyo!
Why Klaviyo, Why Now?
At Klaviyo, we’re rewriting how brands build, grow, and scale relationships with their customers. Our platform turns messy customer data into meaningful experiences: smarter segmentation, deeper personalization, and faster growth across email, SMS, and beyond. We are the only B2C CRM on the market.
We’re riding a strong wave of growth – we hit $937.5 million in revenue for 2024, up 34% year-over-year, and we’re already at a ~$1.08 billion run-rate in 2025. Our momentum isn’t just about top-line numbers: in Q2 we grew to $293 million in revenue (+32% year over year) while expanding our customer base and international reach. As the go-to CRM for consumer brands, we’re scaling globally, moving up-market, and deepening value for our customers – and we’re looking for team members who are excited to grow with us.
About the Role:
As our Enterprise Sales Manager, you’ll lead, inspire, and develop a high-performing team of experienced Account Executives focused on large-scale enterprise engagements. This is a dynamic, tactical and strategic leadership role where you will:
- Recruit, onboard and coach seasoned sellers to deliver week-by-week, quarter-by-quarter success: Partnering with TA is critical as we scale
- Set and own the forecast cadence, track leading indicators, adjust plan and drive accountability across the team.
- Develop and execute enterprise-level sales strategies in partnership with senior leadership, aligned with product, marketing and customer success.
- Help your team build and manage a rich pipeline of qualified enterprise opportunities, enable deal prioritization, and support closing high-impact deals.
- Identify skill gaps, design and deliver ongoing professional development, and foster a culture of continuous improvement and growth.
- Partner closely with cross-functional teams (Business Development, Marketing, Customer Success, Partnerships, Finance, Legal, Solutions Engineering) to ensure a holistic orchestration of enterprise account engagements.
- Deliver regular performance reviews, pipeline and revenue reports to senior leadership; provide insights and recommendations for scaling and optimizing the enterprise sales engine.
- Address team conflict, performance shortfalls or process barriers in a timely and constructive manner.
- You don’t wait to be told what tool to try – you explore, test, and share what works.
Required Experience:
- 4+ years of experience managing enterprise/strategic sales teams in SaaS, experience in MarTech/CRM/e-commerce
- 6+ years of Enterprise selling experience into the Fortune 5000 and success exceeding quotas in AI and SaaS solutions
- You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast
- You use AI tools to accelerate exploration, shorten iteration cycles, and bring sharper ideas to the table
- Track record of building, coaching and scaling high-performing enterprise sales teams
- Executive presence and credibility: comfortable engaging senior executives (C-suite) and influencing across internal and external stakeholders.
- Strong analytical mindset; you’re fluent in sales metrics, pipeline health, conversion math, forecasting and leveraging CRM (especially Salesforce).
- Motivational leadership style: you inspire your team, drive energy and accountability, foster collaboration and champion best practices.
- Comfortable operating in a high-velocity, dynamic, fast-moving SaaS/MarTech environment.
- Experience with the MEDDPIC, and Command the Message Sales methodologies
- Deep understanding of e-commerce KPIs, consumer behaviour, CRM and CDP/marketing automation market dynamics.
Why Klaviyo?
- Be part of a billion-dollar plus scale company, redefining B2C CRM with AI, data and omnichannel marketing
- Scale meaningful relationships: brands using Klaviyo are activating billions of customer profiles and real-time data events every day.
- Join a culture of climb, support and growth: At Klaviyo we believe in enabling our people (and our customers) to ascend to the summit and beyond.
- Work across mission-critical enterprise deals that drive real business impact and shape the future of brand-to-consumer engagement.
Join us! Lead, inspire, and elevate our enterprise go-to-market motion.
Klaviyo is an equal-opportunity employer and we celebrate diversity and strive to build an inclusive environment for all.
Klaviyo TA 2025/2026
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Please see the independent bias audit report covering our use of Covey here
Massachusetts Applicants:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.
In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
Get to Know Klaviyo
We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.
AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.
By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.