Customer data ownership

The the privacy-first web might not be here yet, but consumers (and politicians) continue to demand it. Don't be caught behind the curve. Customer data ownership (i.e. the collection and usage of first-party and zero-party data) is essential for the next era of ecommerce.

Featured customer data ownership articles

6 email and SMS attribution questions to ask when shopping for a marketing platform

Marketing attribution is the foundation of any data-driven strategy. So ask these 6 questions before choosing your marketing automation platform.

Profile photo of author Mae Rice
Mae Rice
7min read
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3 steps to an ethical behavioral targeting strategy

A strong behavioral targeting strategy involves looking at the entirety of first-party customer data, not just isolated data points.

Profile photo of author Jax Connelly
Jax Connelly
13min read
two women looking at a computer
The Customer-First Marketing guide

Learn all about Customer First Marketing. Get to know your customers and design experience prototypes based on those conversations.

Profile photo of author Emily Riedy
Emily Riedy
43min read

Customer data ownership articles

woman sitting at her desk writing
Your free RFP Template: 122 questions to ask

Use Klaviyo’s free RFP template to discern what marketing automation tool is right for you during the vendor evaluation process.

Profile photo of author Jax Connelly
Jax Connelly
23min read
In white font on a salmon background, image reads, "activate both in-person & online customer data to grow omnichannel revenue." The Klaviyo flag stands out in the background behind the letters, and underneath them, the Klaviyo logo is positioned to the left of the Marine Layer logo.
Activate both in-person and online customer data to grow omnichannel revenue

A strong foundation of data feeds you a 360-degree, up-to-date view of your customers—and it’s the only way to deliver a consistent brand and customer experience.

Profile photo of author Jax Connelly
Jax Connelly
3min read
Image shows a red background with lighter, all caps text reading WHY OWNED CHANNELS ARE ESSENTIAL
Why owned channels are essential

Learn why owned channels are key to thriving in today’s consumer landscape and why you should diversify your marketing by growing your Email & SMS capability.

Profile photo of author Michael Pattison
In white font on a lavender background that fades into lemon in the bottom right corner, image reads, "How to turn data into confident marketing decisions." In the bottom right corner of the image is a circular cut-out of two people dancing on a beach in comfortable, flowing clothes and hats.
How Marine Layer makes data-driven marketing decisions

This casual apparel brand has 7+ years of customer data in Klaviyo. The platform and customer support helps the team turn that into decisive, strategic action.

Profile photo of author Mae Rice
Mae Rice
4min read
In white font on a black background, text on the left side of the image reads, "AI is only as good as the data it's built on." The Klaviyo flag is in salmon in the upper left corner. The ride side of the image shows a product illustration of what it looks like to use AI to evaluate business performance in the back end of Klaviyo, along with an example of an AI-powered report.
Why clean data is important to AI development

Learn why clean customer data is integral to the development of artificial intelligence and machine learning in martech platforms.

Profile photo of author Jax Connelly
Jax Connelly
9min read
On a background that fades from deep red at the bottom to brighter red at the top, image shows the outline of part of a circle with little bright red dots dancing along it on the right and, on the left in white font, reads, "Choose the best CDP for your business with 7 questions"
How to choose the best CDP for your business

Learn 7 key considerations to keep in mind when selecting the best CDP for your business.

Profile photo of author Jax Connelly
Jax Connelly
15min read
What to expect from iOS 17

Everything ecommerce marketers need to know about Apple’s iOS 17 update, including link tracking protection.

Profile photo of author Annie McGreevy
6 email and SMS attribution questions to ask when shopping for a marketing platform

Marketing attribution is the foundation of any data-driven strategy. So ask these 6 questions before choosing your marketing automation platform.

Profile photo of author Mae Rice
Mae Rice
7min read
green tile with the advanced behavioral targeting blog
10 ways to segment your audience

Learn how behavioral targeting can help you use insights about your customers’ actions to segment and personalize smarter.

Profile photo of author Jax Connelly
Jax Connelly
16min read