Meet K:AI, AI that does the work
K:AI creates winning strategies, builds launch-ready campaigns, answers customer questions 24/7, and helps you sell more by personalising every interaction. All powered by your data—all where you already work. You take the lead, K:AI does the rest.
K:AI agents
What if AI could do your work for you? With an agent for marketers and an agent for customers powered by K:AI, your data can be used to automatically create on-brand, launch-ready campaigns, resolve customer issues, and sell 24/7. K:AI agents are everything you want in a teammate, built right into the Klaviyo platform.
K:AI Marketing Agent
Marketing Agent learns from your website to create launch-ready campaigns.
Go from monotonous to autonomous
K:AI Customer Agent
Give your customers a personalised assistant that works 24/7 to resolve issues, answer questions, recommend products, and start returns (coming soon). And when a live agent is needed, it hands off the convo with full context. It’s a win-win.
Go from conversation to conversion
AI-powered personalisation that scales
No more guesswork. No more generic sends. With over 40 AI-powered features built into Klaviyo B2C CRM, sending the right message, with the right product, at the right time, on the right channel—to each and every customer—is automatic.
Personalise faster with built-in AI tools
Image Remix
Create and update images with plain language prompts right inside the Klaviyo editor.
Channel affinity
Discover every customer profiles’ channel preferences and automatically reach them where they’re most engaged.
Product recommendations
Suggest the perfect product with AI-driven “next best product” and “products you may like” content blocks.
Personalised send time
New Deliver messages at the optimal time for each individual subscriber, on every channel.
Personalised campaigns
Transform A/B tests from one-size-fits-all to individualized experiences for each customer.
Predicted CLV
Automate targeting and personalise offers based on predicted customer lifetime value.
Flows AI
Describe what you want, and Klaviyo builds the exact flows, filters, and conditional splits that you need.
Segments AI
Take the guesswork out of targeting and use all of your customer data to inform comprehensive, AI-generated segments.
Auto-monitors
Get alerts to any changes to your performance so that you can optimise and protect conversion rates.
“Klaviyo, supercharged by its powerful AI features, enables us to easily and effectively build complex automated flows that deliver the right message to the right customers, in the right region, at the right time.”
-Jarrod Hinvest, Head of ecommerce, Culture Kings
Why K:AI?
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Klaviyo AI FAQ
K:AI is AI powering built-in agents that use your real-time customer profile to plan and launch marketing, personalise every send, and resolve customer requests – on one platform, with humans in the loop. Learn more about Marketing Agent and Customer Agent.