Sr. Ecosystem Growth Manager
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.
The Sr. Manager, Global Growth Specialists leads one of the most critical growth engines at the company. This team sits at the intersection of product-led growth, sales execution, and customer activation—driving logo acquisition, pipeline velocity, and efficient revenue expansion at scale. In this role, you will build, coach, and evolve a high-performing global team responsible for converting product interest into customers, while continuously refining the PLG motion that powers our growth. This is a hands-on leadership role for someone who thrives on developing talent, optimizing conversion, and shaping what world-class product-led selling looks like in practice.
The Sr. Manager, Global Growth Specialists recruits, trains, develops and supports new and existing Growth Specialists to ensure that they meet specific product-led growth goals on a weekly, monthly, quarterly and annual basis.
How you’ll make a difference
- Design and execute global, partner-centric growth programs that drive customer acquisition, activation, and engagement across entrepreneur and SMB segments
- Identify, prioritize, and activate high-impact technology partners aligned to Klaviyo’s PLG and ecosystem strategy
- Collaborate cross-functionally with Growth, Lifecycle Marketing, Product Marketing, Partner Sales, and Analytics to align partner initiatives with customer journeys
- Own end-to-end execution of ecosystem growth initiatives—from concept and planning through launch, measurement, and optimization
- Develop scalable co-marketing frameworks with partners across channels such as lifecycle marketing, digital media, and in-product surfaces
- Design and pitch co-marketing initiatives that drive partner co-investment in joint growth programs with Klaviyo
- Leverage data and performance insights to continuously improve program effectiveness, ROI, and partner contribution to growth metrics
- Build partner value propositions, promotions, and collaboration models that are mutually beneficial and aligned with Klaviyo’s brand and customer promise
- Create repeatable playbooks and operating models that enable global scale across regions and partner tiers, spanning both agency and technology partners
- Act as an internal advocate for ecosystem-led growth, sharing insights and recommendations with senior stakeholders
- Stay informed on market trends, PLG best practices, and ecosystem dynamics to bring forward new global growth opportunities
- Perform other related duties as assigned to help grow Klaviyo’s business through partners, at scale
Who you are
- 5+ years of experience in partner marketing, ecosystem marketing, growth marketing, or adjacent roles, ideally in a global or multi-region context
- Proven ability to design and scale data-driven growth programs that deliver measurable outcomes through partners and co-marketing
- Strong understanding of PLG mechanics, lifecycle marketing, partner co-marketing, and customer activation funnels
- Experience working with technology partners, platforms, or marketplaces in the context of global marketing initiatives
- A strategic thinker who is equally comfortable rolling up their sleeves to execute
- Highly collaborative and effective in cross-functional environments
- Curious, eager to learn, and comfortable navigating ambiguity
- Analytical and metrics-driven, with the ability to translate data into actionable insights
- Clear, confident communicator who can align stakeholders and influence without authority
- Accountable, organized, and able to manage multiple priorities in a fast-paced environment
- Comfortable with occasional travel for partner meetings, events, and collaboration
Massachusetts Applicants:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.
In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
Get to Know Klaviyo
We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.
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Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.