Q2 integration upgrades for CRM
Generated by Klaviyo AI
The post outlines Klaviyo’s latest Q2 integration updates that strengthen CRM strategies across support, advertising, and loyalty. It explains how new capabilities with Gorgias, Zendesk, TikTok, and Thanx help brands unify data, automate outreach, and personalize customer experiences at scale.
- Multi-brand support sync: Gorgias and Zendesk integrations now let users control which brand tickets sync into Klaviyo, keeping flows, segmentation, and reporting clean and brand-specific.
- Support-driven automations: Ticket events and SMS replies can trigger targeted automations, from suppressing frustrated customers to sending personalized check-ins or win-back offers.
- TikTok audience syncing: Klaviyo’s TikTok Audience integration syncs segments directly into TikTok Ads Manager for retargeting, suppression, and lookalike building without manual exports.
- Lead capture from TikTok: A separate TikTok Lead Ads integration automatically pulls new leads into Klaviyo and starts email and SMS flows in real time.
- Restaurant loyalty personalization: The Thanx integration uses loyalty properties and synced consent to tailor compliant email and SMS campaigns that reward VIPs and celebrate key milestones.
Smart brands know that every customer interaction is an opportunity to build lasting relationships—and that smarter marketing means stronger customer relationships.
Klaviyo’s integration ecosystem connects your data for more intelligent, personalized, and automated marketing, turning every interaction into an opportunity for long-term loyalty.
This quarter we’re spotlighting new ways to power up your CRM strategy with updates from Gorgias, TikTok, and Thanx. Whether you’re unifying support and marketing, retargeting smarter with paid media, or driving loyalty with personalized perks, these integrations help you show up better—at every touchpoint.
More insight. More connection. More growth. Let’s dive in.
Gorgias: Now supporting multi-brand accounts
If you manage multiple brands, this update’s for you. With the Klaviyo x Gorgias integration, you can now control which brand’s tickets sync into Klaviyo—ensuring your flows, segmentation, and reporting stay clean, accurate, and brand-specific.
Trigger automations based on opened or resolved ticket events, suppress frustrated customers from upcoming campaigns, follow up with a personalized support check-in, or send exclusive offers to bring them back.
Even better? When a customer replies to a Klaviyo SMS, their response will create (and update) a ticket under the correct brand—sent from the same support number they originally messaged.
Good news: If you’re using Zendesk, this same update just rolled out for multi-brand support in Klaviyo’s Zendesk integration, too.
TikTok: Turn segments into supercharged audiences
Your Klaviyo segments are powerful. Now, they can fuel your TikTok ads, too.
With Klaviyo’s TikTok Audience integration, you can sync your best-performing lists directly into TikTok Ads Manager to run smarter campaigns. Retarget recent visitors, suppress recent purchasers, or build lookalikes based on your top customers. No manual exports, no wasted spend—just better targeting and a stronger return on ad dollars.
Want to explore all your options? Klaviyo actually offers two TikTok integrations, including a Lead Ads integration that automatically pulls new leads into Klaviyo and triggers email and SMS flows in real time.
Thanx: Loyalty that keeps diners coming back
Restaurants, this one’s for you.
The Klaviyo x Thanx integration makes it easier than ever to reward your VIPs and personalize your outreach. You can now use new profile properties like loyalty tier, points balance, and birthday to tailor emails and texts that celebrate loyalty milestones, nudge new members toward rewards, or turn birthdays into revenue-driving moments.
Plus, we now sync email and SMS consent from Thanx, so you can reach guests confidently, knowing your outreach is always compliant.
Klaviyo might be known for retail, but we’re cooking up more for restaurants lately. This integration is just one step in our growing menu of restaurant-specific tools.
Connect your stack and deliver experiences that scale
Klaviyo’s 350+ integrations are built to grow with you. Want to see what else is new? Explore our full integrations directory for more ways to connect your tech stack and your customer experience.
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