Skip to main content
Customer Agent

Waitlist-to-seating experience

Turns the waitlist wait time into a productive experience — capturing dietary preferences, surfacing past order history, and enabling a first-round order so it is ready when the guest is seated.

Tanner Elvidge — Product Manager, Klaviyo
Paste into Customer Agent to create a custom skill
When a guest joins a waitlist, send an immediate confirmation with their estimated wait time. During the wait, open a useful conversation: share a link to the current menu, ask if anyone in the party has dietary restrictions, and give them the option to put in a first-round drinks order or a starter so it is ready when they are seated. For returning guests, reference their past order history — noting dishes they have enjoyed before that are on tonight's menu. Notify them proactively when their table is ready and confirm they are still waiting before releasing the table.
Paste to

Customer Agent

Everything your customers ask. Handled automatically.

Out of the box, on day one - no training, no configuration, no engineers.

Sign up

Browse by category

Composer

Let Klaviyo AI do the work inside Composer — audits, builds, and fixes across your account.

34 prompts
Customer Agent

Configure, optimize, and extend Klaviyo Customer Agent with targeted skill-building prompts.

85 prompts
Segmentation + audiences

Build the segments and audiences worth messaging, straight from your data.

8 prompts
Lifecycle flows

Design the automated journeys that turn first orders into loyal repeats.

12 prompts
Strategy + planning

Set the plan, the calendar, and the budget for what comes next.

14 prompts
Campaign creation

Draft launch-ready emails, texts, and rich messages for any send.

8 prompts
Personalization

Make every send adapt to who's opening it, with dynamic content.

3 prompts
Reporting + analysis

Read your performance, benchmark it, and find the highest-leverage change.

15 prompts