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Customer Agent

Transportation & local recommendations

Provides arriving and in-stay guests with transportation options and curated local recommendations, personalized for returning guests based on past stay behavior.

Rohan Krishnan — Product Manager, Klaviyo
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Help arriving or in-stay guests with transportation questions — airport transfers, shuttle schedules, parking availability — and local recommendations for dining, activities, and attractions. Draw from the property knowledge base for on-site options and local curated recommendations. For returning guests, reference what they enjoyed or asked about on a prior stay when making suggestions.
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Customer Agent

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