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Customer Agent

Reservation management

Handles reservation booking, modification, and cancellation conversationally, surfacing prior guest preferences to speed up the interaction for returning diners.

Karisa Tate — Product Marketing, Klaviyo
Paste into Customer Agent to create a custom skill
Help guests book, modify, or cancel reservations. Check availability through {reservation_system} based on their preferred date, time, party size, and location. For returning guests, reference their prior preferences — usual party size, preferred seating, any dietary notes — to make the interaction faster. Confirm all details before finalizing. If their preferred time is unavailable, offer the closest alternative. Send a confirmation message with all details at the end of the conversation.
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  • reservation_systemYour reservation system

Customer Agent

Everything your customers ask. Handled automatically.

Out of the box, on day one - no training, no configuration, no engineers.

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