Customer Agent

Proactive rebooking — before the guest forgets

Reaches out to recurring guests at the right point in the calendar based on prior booking patterns, making it easy to rebook before they consider an alternative.

Rohan Krishnan — Product Manager, Klaviyo

Paste into Customer Agent to create a custom skill

For guests who stay regularly — annually, seasonally, or on a recurring business schedule — proactively reach out at the right point in the calendar based on their prior booking history. Reference when they stayed last year and what they enjoyed, and open a conversation about whether they are planning to return. Make it easy to book immediately in the conversation. For loyalty members, surface any points expiry or tier status that adds urgency to rebooking.

Paste to

Customer Agent

Everything your customers ask. Handled automatically.

Out of the box, on day one - no training, no configuration, no engineers.

Browse by category

Let Klaviyo AI do the work inside Composer — audits, builds, and fixes across your account.

Configure, optimize, and extend Klaviyo Customer Agent with targeted skill-building prompts.

Segmentation + audiences

Build the segments and audiences worth messaging, straight from your data.

Lifecycle flows

Design the automated journeys that turn first orders into loyal repeats.

Strategy + planning

Set the plan, the calendar, and the budget for what comes next.

Campaign creation

Draft launch-ready emails, texts, and rich messages for any send.

Personalization

Make every send adapt to who's opening it, with dynamic content.

Reporting + analysis

Read your performance, benchmark it, and find the highest-leverage change.