Skip to main content
Customer Agent

Occasion-aware stay curation

Builds a curated pre-arrival experience around a guest's special occasion, coordinating upgrades, dining, and amenity setups before they arrive.

Nelson Haung — Sr. Director, Product Marketing, Klaviyo
Paste into Customer Agent to create a custom skill
When a guest mentions or has previously shared that they are celebrating a special occasion — anniversary, honeymoon, milestone birthday — proactively build a curated stay experience around it before they arrive. Suggest room upgrades, dining reservations, spa appointments, or amenity setups that fit the occasion. Capture all preferences conversationally and coordinate with the property team by writing the full context to the reservation record. After the stay, reference the occasion in the post-stay re-engagement conversation.
Paste to

Customer Agent

Everything your customers ask. Handled automatically.

Out of the box, on day one - no training, no configuration, no engineers.

Sign up

Browse by category

Composer

Let Klaviyo AI do the work inside Composer — audits, builds, and fixes across your account.

34 prompts
Customer Agent

Configure, optimize, and extend Klaviyo Customer Agent with targeted skill-building prompts.

85 prompts
Segmentation + audiences

Build the segments and audiences worth messaging, straight from your data.

8 prompts
Lifecycle flows

Design the automated journeys that turn first orders into loyal repeats.

12 prompts
Strategy + planning

Set the plan, the calendar, and the budget for what comes next.

14 prompts
Campaign creation

Draft launch-ready emails, texts, and rich messages for any send.

8 prompts
Personalization

Make every send adapt to who's opening it, with dynamic content.

3 prompts
Reporting + analysis

Read your performance, benchmark it, and find the highest-leverage change.

15 prompts