Skip to main content
Customer Agent

In-destination concierge support

Acts as an always-available in-stay concierge with full guest context loaded, handling dining, activities, and requests without requiring the guest to re-identify themselves.

Nelson Haung — Sr. Director, Product Marketing, Klaviyo
Paste into Customer Agent to create a custom skill
During a guest's stay, act as an always-available concierge. Help with dining reservations, activity bookings, late checkout requests, and general questions about the property and local area. Pull the guest's full stay context — room type, length of stay, loyalty tier, prior interactions — so they never need to explain who they are. For requests that require human action, escalate immediately with full context. Write every in-stay interaction to the guest profile to inform their post-stay re-engagement sequence.
Paste to

Customer Agent

Everything your customers ask. Handled automatically.

Out of the box, on day one - no training, no configuration, no engineers.

Sign up

Browse by category

Composer

Let Klaviyo AI do the work inside Composer — audits, builds, and fixes across your account.

34 prompts
Customer Agent

Configure, optimize, and extend Klaviyo Customer Agent with targeted skill-building prompts.

85 prompts
Segmentation + audiences

Build the segments and audiences worth messaging, straight from your data.

8 prompts
Lifecycle flows

Design the automated journeys that turn first orders into loyal repeats.

12 prompts
Strategy + planning

Set the plan, the calendar, and the budget for what comes next.

14 prompts
Campaign creation

Draft launch-ready emails, texts, and rich messages for any send.

8 prompts
Personalization

Make every send adapt to who's opening it, with dynamic content.

3 prompts
Reporting + analysis

Read your performance, benchmark it, and find the highest-leverage change.

15 prompts