Skip to main content
Customer Agent

Catering & large order intake

Handles catering and large off-premise order inquiries conversationally, routing a complete intake to the catering team and writing a catering-buyer profile for future seasonal outreach.

Nelson Haung — Sr. Director, Product Marketing, Klaviyo
Paste into Customer Agent to create a custom skill
When a guest inquires about catering or a large off-premise order, handle the full intake conversationally. Capture the event type, expected headcount, delivery or pickup preference, dietary requirements, desired date and time, and budget range. Ask questions naturally across a brief exchange rather than presenting a form. Route the completed intake to the catering team with a full summary. Write the guest as a catering buyer in their Klaviyo profile so future catering-season outreach — corporate holiday orders, graduation season, summer events — is targeted at guests who have expressed interest in large-format orders.
Paste to

Customer Agent

Everything your customers ask. Handled automatically.

Out of the box, on day one - no training, no configuration, no engineers.

Sign up

Browse by category

Composer

Let Klaviyo AI do the work inside Composer — audits, builds, and fixes across your account.

34 prompts
Customer Agent

Configure, optimize, and extend Klaviyo Customer Agent with targeted skill-building prompts.

85 prompts
Segmentation + audiences

Build the segments and audiences worth messaging, straight from your data.

8 prompts
Lifecycle flows

Design the automated journeys that turn first orders into loyal repeats.

12 prompts
Strategy + planning

Set the plan, the calendar, and the budget for what comes next.

14 prompts
Campaign creation

Draft launch-ready emails, texts, and rich messages for any send.

8 prompts
Personalization

Make every send adapt to who's opening it, with dynamic content.

3 prompts
Reporting + analysis

Read your performance, benchmark it, and find the highest-leverage change.

15 prompts