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the AUTONOMOUS B2C CRM

The AI marketing & service platform for ambitious consumer brands

Build and optimize your omnichannel campaigns and deliver personalized, 24/7 support—all from a prompt.

Powering 196,000+ relationship-driven brands across 100 countries

Agents built for unstoppable growth

Grow lasting relationships—and gain a competitive edge—with AI agents that know your brand, customers, and how to deliver remarkable experiences autonomously.

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Composer, your AI marketing agent

Know your best revenue opportunity? Composer does. With one prompt, Composer audits your flows, segments, and forms, and creates an entire on-brand campaign to maximize your revenue.

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Customer Agent, your 24/7 customer service

Support with serious selling power. Customer Agent resolves 65% of questions autonomously. Pre-trained on your brand on day one, and customizable with skills. Tell it what you want, it builds it for you.

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Your data, intelligence, and AI agents working as one

With the autonomous B2C CRM, turn your marketing, analytics, and service into always-on growth engines. Personalize, learn from, and improve every customer experience across all your channels in real-time.

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Service that solves and sells

With service and marketing on one platform, your support team has all the data it needs for faster resolutions, smarter recommendations, and opportunities to upsell and build loyalty.

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Analytics that deliver your next win

When your data, campaigns, and channels are in one place, it's easy to understand what's working, act on insights immediately, and optimize without another tool or team.

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Fueling growth for brands that don’t settle

350+ pre-built integrations

From ecommerce to agentic commerce. Connect your data across your entire tech stack.

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Join the 193,000+ customers growing with Klaviyo

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Frequently asked questions

What is Klaviyo?

Klaviyo is the autonomous B2C CRM and AI marketing platform that unifies customer data and automates email, SMS, RCS, WhatsApp, and mobile push to drive personalized, revenue-generating campaigns. Built as both a system of record and system of action, Klaviyo combines a customer data platform, real-time signals, and AI agents to power automated insights and one-click execution.

How much does Klaviyo cost? Is there a free plan?

Yes. Klaviyo offers a free plan with core features, and paid plans scale based on the number of contacts and channel usage (such as email and SMS). Enterprise pricing is also available for large organizations with advanced needs.

What integrations does Klaviyo offer?

Klaviyo offers native integrations with ecommerce platforms like Shopify, plus connectors for payment providers, CRMs, analytics tools, and messaging platforms. We also integrate with your favorite AI tools with our Klaviyo ChatGPT app, Klaviyo Claude Connector, and Klaviyo MCP for building agentic workflows. These integrations sync customer, product, and order data in real time to power personalized marketing and automation.

What channels does Klaviyo support?

Klaviyo unifies email, SMS / Text, RCS, mobile push, WhatsApp and web events into a single customer profile so you can run consistent, data-driven omnichannel marketing.

That unified CDP + real-time signals power cross-channel flows, predictive analytics, and agent decisions to deliver more relevant messages where customers prefer to engage.

How does Klaviyo support enterprise brands?

For enterprise brands, Klaviyo is the unified B2C CRM built to replace fragmented legacy stacks — consolidating data, execution, and analytics into one secure, scalable platform. Unlike rigid suites that require constant developer intervention and data syncing, Klaviyo gives marketing teams the autonomy to launch sophisticated omnichannel campaigns across email, SMS, push, WhatsApp, and web in days, not months.

Built on a flexible data foundation with unified customer profiles, 350+ native integrations, and full developer tooling (APIs, webhooks, SDKs, warehouse syncs), Klaviyo deploys rapidly — with enterprise-grade security, audit-ready compliance, dedicated CSMs, and peak-season uptime backed by SLAs.