Ecommerce SMS benchmarks by industry

Are you keeping pace with your competitors? Use Klaviyo’s SMS marketing benchmarks from Q2’23 to compare, and come back next quarter to see updated numbers.

SMS marketing benchmarks by industry for Q2'23

With more than 10K active SMS customers, Klaviyo’s ecommerce SMS benchmarks are some of the industry’s most reliable. Dig into these averages across the Klaviyo platform to see where you stand.

overall industry sms marketing benchmarks 2023

overall industry sms marketing benchmarks 2023

Get started with SMS in 6 steps

Unified customer communications across email and SMS are vital for giving customers an unparalleled brand experience (and not annoying them). But building this integrated communications program can give brands pause: Where do you start? How do you think through it? And will it be compliant?

Klaviyo has put together a 6-step program for launching your SMS marketing program strategically—and quickly—to see ROI fast. It’s what more than 10K Klaviyo SMS customers used to get started—and it’s yours, for free.