Skip to main content
Home
Help Centre
Enterprise
Partners
Log in
Platform
Overview
The B2C CRM
Discover how the Klaviyo CRM, built for your business, can help you create lasting customer relationships.
SOLUTIONS
Klaviyo AI
NEW
Meet K:AI, and supercharge your insights
Klaviyo Marketing
Marketing automation across all channels
Klaviyo Service
NEW
Happier customers, more sales
Klaviyo Analytics
What’s working, what’s next, zero noise
Klaviyo Data Platform
The smarter, simpler CDP to unify and activate your data in real time
CHANNELS
Omnichannel Marketing
NEW
AI, data, and channels working as one
Email marketing
SMS marketing
RCS Marketing
NEW
Mobile app marketing
WhatsApp marketing
NEW
TOP PRODUCTS + FEATURES
Marketing Agent
NEW
Customer Agent
NEW
Customer Hub
NEW
Helpdesk
NEW
Marketing Analytics
Advanced Klaviyo Data Platform
Segmentation
Reviews
Templates
Spotlight
The Klaviyo omniverse
One platform. Every channel. Real results.
Marketing Agent
AI strategist and assistant for marketers.
Customer Agent
AI support and sales rep for shoppers.
New features
Get more personal on more channels
Apps & Integrations
KLAVIYO APP MARKETPLACE
Explore apps
Integrate with 350+ apps to seamlessly connect all of your data to Klaviyo
Integration benefits
Our apps make it simple to integrate your entire tech stack
Advertising
Shipping
Point of sale
Loyalty
Subscription
View top apps and integrations
Developers
Create apps and integrations to grow your business using Klaviyo’s APIs
Getting started
Developer guides
API docs
Resources
The Klaviyo Power Up
Your all-in-one success centre with answers, resources, and community to keep you growing
Help centre
Academy
Community
Developers
Support
Support overview
Onboarding and support resources to get the most out of Klaviyo
Professional services
Enterprise and professional support packages and services
Partner directory
Explore partners to work with
Discover more
Case studies
Learn from customers who have grown with Klaviyo
Blog
Industry news and growth strategies
Guides and reports
Best practices, strategic guidance, and benchmark reports
Trust centre
Trust and security information
Grind grows with Klaviyo
Discover the secret to Grind’s email subscriber growth
How it works
Pricing
Sign up
Get a demo
Platform
Overview
The B2C CRM
Discover how the Klaviyo CRM, built for your business, can help you create lasting customer relationships.
SOLUTIONS
Klaviyo AI
NEW
Meet K:AI, and supercharge your insights
Klaviyo Marketing
Marketing automation across all channels
Klaviyo Service
NEW
Happier customers, more sales
Klaviyo Analytics
What’s working, what’s next, zero noise
Klaviyo Data Platform
The smarter, simpler CDP to unify and activate your data in real time
CHANNELS
Omnichannel Marketing
NEW
AI, data, and channels working as one
Email marketing
SMS marketing
RCS Marketing
NEW
Mobile app marketing
WhatsApp marketing
NEW
TOP PRODUCTS + FEATURES
Marketing Agent
NEW
Customer Agent
NEW
Customer Hub
NEW
Helpdesk
NEW
Marketing Analytics
Advanced Klaviyo Data Platform
Segmentation
Reviews
Templates
Spotlight
The Klaviyo omniverse
One platform. Every channel. Real results.
Marketing Agent
AI strategist and assistant for marketers.
Customer Agent
AI support and sales rep for shoppers.
New features
Get more personal on more channels
Apps & Integrations
KLAVIYO APP MARKETPLACE
Explore apps
Integrate with 350+ apps to seamlessly connect all of your data to Klaviyo
Integration benefits
Our apps make it simple to integrate your entire tech stack
Advertising
Shipping
Point of sale
Loyalty
Subscription
View top apps and integrations
Developers
Create apps and integrations to grow your business using Klaviyo’s APIs
Getting started
Developer guides
API docs
Resources
The Klaviyo Power Up
Your all-in-one success centre with answers, resources, and community to keep you growing
Help centre
Academy
Community
Developers
Support
Support overview
Onboarding and support resources to get the most out of Klaviyo
Professional services
Enterprise and professional support packages and services
Partner directory
Explore partners to work with
Discover more
Case studies
Learn from customers who have grown with Klaviyo
Blog
Industry news and growth strategies
Guides and reports
Best practices, strategic guidance, and benchmark reports
Trust centre
Trust and security information
Grind grows with Klaviyo
Discover the secret to Grind’s email subscriber growth
How it works
Pricing
Home
Help Centre
Enterprise
Partners
Search
United Kingdom -
EN
United Kingdom -
EN
Deutschland -
DE
Australia -
EN
Singapore -
EN
United States -
EN
España -
ES
France -
FR
Italia -
IT
Sign up
Get a demo
Log in
Home
/
Blog
/
Marika Tselonis
Marika Tselonis
Posts by this author
Read
Marika Tselonis
2 Feb 2026
WhatsApp vs. SMS
Choosing between SMS and WhatsApp? This guide explains how to prioritize channels by regional usage, cost, and features not just pricing.
