Success

Get premium support for the long haul

Save time and optimize your strategy with insight from Klaviyo One’s dedicated experts. Our team works closely with your business to help bring ideas to life and deliver powerful results.
A woman with round glasses leans on her hand while working on her laptop.

Expert guidance for setup, strategy, and beyond

Onboarding 

Align on strategy, scope a migration plan, and advise on templates and automations to get you up and running in weeks.

Integration

Consult on integrations to connect with your entire tech stack and use all your customer data in real time.

Data integrity and performance

Validate data sources, test performance, and ensure best practices for segmentation, automations, and reporting.

Deliverability

Ensure smooth email delivery with best practices and a customized warming plan.

24/7 product expertise

Get prioritized access to Klaviyo One experts, with a 2-hour email response time for business critical issues.

A graphic showing examples of an automation, integrations, and nurture email.

Get ongoing support from a dedicated customer success manager

Your customer success manager is ready to provide insights and advice to help navigate strategic decisions, spot opportunities, and drive great results.

Tackle ambitious goals

Develop a custom success plan that optimizes your owned marketing strategy and establishes best practices for omnichannel campaigns.

Enhance customer experiences

Identify and address friction in the customer journey with custom automations that fuel instant, personalized outreach.

Optimize marketing strategies

Get expert insights on how to improve click and conversion rates with A/B testing, personalization, and predictive analytics.

Improve your engagement model

Develop a campaign calendar and segmentation strategies to help optimize deliverability and revenue per recipient.

Audit your tech stack

Align on opportunities to capture customer data and drive new experiences using loyalty programs, referrals, social proof, and more.

“Our customer success manager has become an extension of our team, and really, a strategic partner… Not only guiding us through the nuances of the platform when we have some crazy, out-of-the-box idea, but also giving us direction to bring all of our experiments to life.”
Courtney Wallace, VP, eCommerce, PinkLily
A woman in a green dress brings food to an outdoor dining table.