What customers
really want
Explore our latest report to find out what today’s online shoppers think about the way brands use email, SMS, and social media.

Explore our latest report to find out what today’s online shoppers think about the way brands use email, SMS, and social media.
There’s no denying it—the way consumers discover, engage with, and buy from brands has changed. But as marketing leaders, how do we operate against a moving target? How do we predict success and deliver brand moments that resonate when consumer preferences are ever changing?
Klaviyo set out to answer this by surveying over 5,000 online shoppers from around the world. Download the report to discover:
Klaviyo email and SMS marketing empowers ecommerce brands of all sizes to build genuine customer relationships—all powered by unlimited real-time data.
Welcome to endless possibilities for personalization, segmentation, and growth.
Send your first campaign in minutes—and put your marketing on autopilot—with targeted SMS and email messages that convert into sales.
Find out how Klaviyo can help your business grow with a product walkthrough and consultation.
All fields are required
Calculate your potential return based on the median ROI of similar-sized companies in your industry that use Klaviyo.
Monthly Klaviyo Cost
Estimated Monthly ROI
These returns are not a guarantee of how much money you can make using the Klaviyo platform.
Get Started for Free