Onboarding resources

Get started with Klaviyo

Discover all of the resources available to help you get up and running quickly, including comprehensive step-by-step guides, live trainings, on-demand courses, customer support, and more.

Ready to jump into specific tasks?

We’ll guide you through each step of the way.

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Get ahead with weekly live trainings

Accelerate your growth by tapping into our team of experts to support you on your onboarding journey.

Reach out to a Klaviyo expert. We're here to help.

Klaviyo offers support and resources to help your brand get the most out of the platform.

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Email and chat support

Sign in to your account to connect with Klaviyo success team members by email or chat to answer your product and technical questions. Email: 24/7* 
 Chat: 24/5, weekend and holiday hours vary by plan *Free accounts have access to email support for their first 60 days.

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Trouble logging in?

If you've been locked out or are unable to log into your Klaviyo account, please submit a request. A member of our support team will assist in retrieving your access.

On-demand support, when you need it