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Create personalized product feeds in the email template editor

Klaviyo news
January 17, 2023
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Build smarter product feeds

Generated by Klaviyo AI

This article explains how to create and manage dynamic product feeds directly in Klaviyo’s email template editor. It outlines how in-editor feeds streamline personalized recommendations and highlights key use cases like behavior-based suggestions and inventory-aware filtering.

  • In-editor product feeds: Create, view, and add dynamic product feeds directly from the email template editor instead of switching to the product feed editor.
  • Streamlined personalization: Drag a product block into a template to automatically surface recent feeds or configure new ones with filters and personalization settings.
  • Behavior-based recommendations: Use customer actions like recently viewed items, cart additions, and best sellers to drive tailored recommendations that support win-backs and repeat purchases.
  • Inventory and price filters: Apply filters such as price range and stock levels so recommendations avoid low-inventory items and match customers’ budgets.
  • Simple setup steps: Start by opening the email template editor, creating or selecting a template, and adding a product block to configure a product feed.

In this product release

In September, we announced a complete redesign of our personalized product recommendations, including rules-based recommendations. This major update allows you to improve your customer experience by making emails more personal, boost conversion rates with well-matched recommendations, and gain a better understanding of what items are being shown to your customers.

Today, we’re making embedding personalized product recommendations a breeze by allowing you to discover and create dynamic product feeds from right within the email template editor.

The challenge

No efficient way to add dynamic product recommendations

Personalization is critical to remain competitive in today’s consumer world. Over 78% of consumers want digital, cross-channel versions of in-person experiences and 91% are more likely to shop with brands that recognize, remember, and provide them with relevant offers — so 1:1 personalization is absolutely essential. But it’s not that easy — 63% of digital marketers say they struggle to deliver personalization— there’s a need for greater automation at scale and more machine learning & AI tooling.

Klaviyo provides a streamlined way for you to recommend personalized products at scale through dynamic product feeds. Up to now, this feature has been exclusive to the product feed editor, where you would create a feed in the product feed editor first before being able to add it to an email template as a product block.

The solution

One place to add, create, and view product feeds

Now, you can create, view, and add dynamic product feed details within the email template editor — allowing you to maximize efficiency and increase your personalization all in one place. Once you drag-and-drop a product block into your email template, your most recent product feeds will populate automatically. If you prefer to use a different feed—or if you haven’t made one yet—you now can create a customized product feed, selecting the appropriate filters and personalization settings, like the type of product, the price, and your inventory levels. Key personalization use cases include:

  • Making custom recommendations for products based on your customer’s behavior – like what they recently viewed, something they added to their cart, or a best-selling product they might like – effectively driving win-backs and repeat purchases.
  • Adding filters to your product recommendations – like price and inventory – to ensure you aren’t recommending products you’re about to run out of, and that you are showing off items that fit in your customer’s price range.

Getting started

Adding a product feed to your email template couldn’t be easier — head to the email template editor, create a new template, add a product block, and try it out for yourself today! If you have an existing template you already love, feel free to use that to start.

New to product feeds? We have helpful tips for you. Check out our help center article to learn more.

Anthony DelPizzo
Anthony DelPizzo
Anthony DelPizzo is a senior product marketing manager at Klaviyo, where he helps bring new products to market. He strives to drive customer adoption and engagement through various marketing and enablement tactics. Anthony loves diving deep into data to solve problems and to create better experiences for customers. Outside of marketing, Anthony is a lover of live music, natural wine, and classical film (early 2000s rom-coms).

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