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The Klaviyo Approach

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Latest articles

Fresh perspectives on marketing strategy, customer engagement, and industry innovations from our team of experts and thought leaders.
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7 Customer Agent wins
See how 3 agencies use Klaviyo Customer Agent to book classes, save subscriptions, and screen damage claims, plus the build that nearly tripled chat conversion.
10 AI marketing agent jobs you can use right now
From finding revenue opportunities to building campaigns, AI marketing agents can take on more of the work. Here are 10 ways to put them to work, with prompts you can try in Klaviyo Composer.
Revenue shows movement. Margin shows if it was worth it.
Revenue can make an ecommerce retention program look healthy while it loses money. See how one agency adds product margin to Klaviyo to build profitable flows.

Campaign strategy best practices

B2C marketing success demands more than isolated tactics—it requires orchestrated campaigns that connect with customers across channels.
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Campaign strategy
18 Sept 2026
7 Halloween Email Marketing Examples
Halloween is great for connecting with customers through email and text message marketing. Browse examples from companies like Tropic Skincare and Minor Figures for ideas.
Campaign strategy
17 Sept 2026
10 marketing tasks for a record-breaking Black Friday
Get your Black Friday Ecommerce Marketing plan underway with our checklist guide with 10 steps that are spread across 3 phases. See the tactics Klaviyo customers used to succeed and look at a few examples.
Campaign strategy
17 Sept 2026
9 Boxing Day marketing ideas
Get inspired with these 9 Boxing Day marketing ideas and email examples from real brands. Learn how to segment audiences, personalise campaigns, and drive post-Christmas sales with Klaviyo.

Email marketing best practices

Elevate your email marketing with actionable insights, proven strategies, and expert tips to drive engagement and revenue through impactful campaigns.
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Email marketing
16 Oct 2026
7 best email marketing platforms for 2026
Discover the best email marketing platform for ecommerce in 2026. Compare top tools for data, automation, personalisation, and deliverability.
Email marketing
15 Oct 2026
5 win-back email examples & strategies for success
The best win-back campaign examples to re-engage your lapsed customers and reduce customer churn. Boost retention rates with these best practices and strategies.
Email marketing
15 Oct 2026
8 email marketing metrics and KPIs to track in 2026
The email marketing metrics you need to track and top tips for improving each, to deliver consistent and demonstrable improvements for your business

SMS marketing best practices

Discover how to build meaningful customer connections and drive results through strategic SMS campaigns, from automation best practices to compliance essentials.
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SMS marketing
25 Jun 2026
3 best SMS marketing platforms for 2026
Looking for the best SMS marketing tools? Discover the top 3 platforms for 2026 and learn how to choose the right one for segmentation, automation, and two-way messaging.
SMS marketing
16 Jun 2026
SMS audience segmentation: 9 segments to drive sales
Discover the key customer segments you should target for SMS to drive conversions.
SMS marketing
15 Jun 2026
100+ European SMS marketing stats
Inform your SMS marketing strategy. Learn how over 5,000 consumers want to interact with text messages from your business

Customer experience

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7 Customer Agent wins
See how 3 agencies use Klaviyo Customer Agent to book classes, save subscriptions, and screen damage claims, plus the build that nearly tripled chat conversion.
Self-service customer support for your ecommerce store
Build a self-service customer support knowledge base from the tickets you already get. Rank questions, answer in shoppers’ words, and cut repeat emails.
Tips for the 5 stages of the marketing funnel
Lifecycle marketing helps you tailor customer experiences at every stage of the marketing funnel, improving conversions and retention