Answer questions, recommend products, and resolve issues with a 24/7 intelligent assistant built right into Customer Hub that drives sales while reducing support workload.

Unlock deeper personalization by defining your own customer data—like appointments, loyalty status, or any unique detail of your choice—inside customer profiles.

Tailor Customer Hub content (like win-back discounts and targeted offers) for specific segments, so every shopper sees the messages and offers that feel custom-built just for them.

Tell Klaviyo your campaign goals and get a just-for-you plan built in seconds, mapping out content, timing, and channels for maximum conversion.

Testing email content is now easier than ever. See how your messages look in different inboxes, on different devices, and in dark mode—before you hit ‘send.’

Make double opt-in smoother than ever by guiding shoppers directly from the sign-up form to the confirmation email in their inbox.

Drive more engagement and sales with timely, relevant in-app popups—powered smarter targeting with segments, delays, and delivery controls.

Translate email campaigns into 68 languages with one click. Klaviyo automatically sends each message in your customer’s preferred language.

Engage with customers in more places. Two-way SMS conversations are now supported in Poland, Hungary, and Germany.