K9 Ballistics
Klaviyo Customer Hub and Customer Agent help you capture more customer data and integrate it into your CRM program, so you can build a unified customer experience across web, lifecycle, and service.
Our customers say it best
Learn how our unified platform puts these brands in control of their growth.
Marc Fisher Footwear migrates 6 brands to Klaviyo and sees 20% time savings on CRM execution
A lot of other enterprise systems can promise they have these key features, but they require an engineering and data science team to get the most out of them. If you want to empower your marketing team, using Klaviyo makes a lot more sense and gets the same result.
Naked Wardrobe creates concierge experience for DTC with Customer Agent
We've trusted Klaviyo for years, so when Customer Agent launched, we moved immediately. Now, AI is styling our customer, answering her questions, and selling her the right piece, all at two in the morning when our team is asleep.
Thirdlove drives 15x SMS ROI after consolidating email and SMS in Klaviyo
We want our customers to hear from us when they want to hear from us, and when they are ready to purchase. Now we can do that, taking the signals across all of our different platforms and bringing them together in Klaviyo B2C CRM.
"If I could do it again, I definitely would’ve started with Klaviyo earlier."
Ellen Bennett, Founder, Hedley & Bennett
Dollar Shave Club sees 30%+ reduction in TCO by consolidating CRM stack in Klaviyo
We look at Klaviyo as our B2C CRM—I know we have our best, most continuous customer record in Klaviyo, and I have a high level of confidence that the roadmap is anticipating all our needs. You’re going to have to pry Klaviyo from my cold dead hands.
NANUK
Customer Agent could have a conversation with every customer who lands on our site, and exactly understand their needs, and make a helpful recommendation. This is not a chatbot from 2010.
Boston Proper
Klaviyo is our most forward-looking tech partner, and the quickest moving for adding to their service offering.
EZ Bombs
Klaviyo is great at keeping up with TikTok’s evolution. TikTok is our biggest channel, and Klaviyo is always updating and adding new integrations that allow us to use TikTok even more strategically.
Half Magic grows repeat purchasers 5x with help from Klaviyo email, SMS, and Customer Hub
“Klaviyo Customer Hub definitely was a level up for us.
Tatcha
Having Klaviyo as our source of truth for all of our data across performance and user engagement, and trusting that it’s accurate and cohesive — it’s critical to understanding how people are actually engaging and shopping.
Pi Co. drives 54% of Klaviyo revenue with email and SMS automations, supported by Square integration
Because Klaviyo and Square are integrated, we look at them as one solution. Using them together makes life super easy for a company Pi Co.’s size and growing. Everything is centralized for us, and we can track marketing impact all the way through to conversion without a ton of additional legwork.
Harney & Sons
Klaviyo has always prioritized customer activity, tracking when customers are showing high engagement or potential frustration, or submitting tickets. It makes perfect sense that they’d be able to take that data and help marketers and service teams make smarter choices on how to help their customers.
Ministry of Supply
We see Customer Hub becoming what we think of as the future of shopping—a very curated one-to-one experience, unlike traditional ecomm, which is one to many. It’s not just our customer service tool—it’s one-to-one access to Ministry of Supply. That’s really powerful.