Learn how our unified platform puts these brands in control of their growth.
"We look at Klaviyo as our B2C CRM—I know we have our best, most continuous customer record in Klaviyo, and I have a high level of confidence that the roadmap is anticipating all our needs."
"Having Klaviyo as our source of truth for all of our data across performance and user engagement, and trusting that it’s accurate and cohesive — it’s critical to understanding how people are actually engaging and shopping."
"We want our customers to hear from us when they want to hear from us, and when they are ready to purchase. We can do that in Klaviyo B2C CRM."
Ellen Bennett, founder of Hedley + Bennett
“Instead of working with the solutions architect to figure out what our requirements are, like we did with our old SMS provider, we’re working with our Klaviyo CSM to figure out how to do things ourselves. Instead of taking 6 months, it takes 6 hours.”
“Email is where Klaviyo started, but it’s caught up on reviews and SMS. It makes life easy for our team that we can put everything in one place and not have another tool, another vendor meeting, another thing.”
“Our entire marketing, finance, and operations teams have been thrilled to see the exact measurement of our results and efforts in Klaviyo, thanks to the integrations with Shopify, Eventbrite, and more.”
“We have clarity on our data in Klaviyo and we can see what’s working. That makes it easier to get the brand to put more resources behind email and SMS marketing.”
“It’s nice that everything’s integrated in Klaviyo now—not just email and SMS, but also forms and automations. Everything speaks to each other.”
“Our RFM segmentation strategy helps protect our list for December, when we want to send super aggressively. We’re able to be very smart with Klaviyo Marketing Analytics.”
“Working with Klaviyo Customer Success was a really great, seamless process and we’re seeing a lot of success from it early on.”
“In the beauty industry, things change quickly, and you need to be able to act fast. Klaviyo and Smile.io give Naturium an edge with speed.”
“We see Shopify as our e-commerce hub, and we see Klaviyo as our customer CRM hub. Everything that we work with going forward should have a connection to Klaviyo and Shopify.”
“I am referencing customer data from Klaviyo daily. The consistent and cohesive reporting is impactful.”
