Katherine Boyarsky
Katherine is the co-founder and CMO of Datalily, a creative content marketing and research studio. She’s a word person with a background in strategic content, journalism, and brand campaigns, and she’s collaborated with leading companies, including Fortune 500 brands and tech unicorns. She’s based in the Boston area and you can find her hanging with her dog or working from breweries.
Posts by this author

Katherine Boyarsky
How customer service can use ChatGPT research5 Dec 2025
Discover the impact of AI on customer service and how LLMs like ChatGPT are raising expectations for speed, empathy, and personalisation in B2C support.

Katherine Boyarsky
What a seamless customer experience looks like17 Oct 2025
Learn how B2C brands create a seamless customer experience by connecting data, channels and service to deliver effortless, personalised shopping.

Katherine Boyarsky
Adapt Your Business for AI Shopping17 Oct 2025
Discover how AI shopping is changing online retail and get 6 practical ways to optimise your brand’s presence for this new era.