Onboarding resources

Get started with Klaviyo

Discover all of the resources available to help you get up and running quickly, including comprehensive step-by-step guides, live trainings, on-demand courses, customer support, and more.

Explore our full onboarding guide

Ready to jump into specific tasks?

We’ll guide you through each step of the way.

Integrate your store
Import email subscribers
Import SMS subscribers‍
Create your first sign-up form to start collecting subscribers
Optimize your deliverability
Send your first campaign
Create your first flow

Or, get to know the Klaviyo platform, core features, and best practices with our Getting Started Course.

Get ahead with weekly live trainings

Accelerate your growth by tapping into our team of experts to support you on your onboarding journey.

Weekly office hours

Have a specific question? Join our office hours for help from our Klaviyo customer education team.

Getting started live trainings

Join our experts as they walk you through setting up your account with our live getting started trainings.

Reach out to a Klaviyo expert. We're here to help.

Klaviyo offers support and resources to help your brand get the most out of the platform.

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Email and chat support

Sign in to your account to connect with Klaviyo success team members by email or chat to answer your product and technical questions. Email: 24/7*   Chat: 24/5, weekend and holiday hours vary by plan *Free accounts have access to email support for their first 60 days.

Get support

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Trouble logging in?

If you've been locked out or are unable to log into your Klaviyo account, please submit a request. A member of our support team will assist in retrieving your access.

Submit log in request