Plan your marketing strategy with the campaign calendar

Profile photo of author Shoshana
Shoshana
3 min read
Platform
April 24, 2023

Customer retention is 90% higher when brands deliver great experiences through omnichannel marketing, but it can be tricky to get right. And with consumers demanding more personalized experiences, creating a seamless interaction across all channels is key to getting them to take your desired action. 

When you have several messages going out across different channels, it can be hard to keep track of how many touchpoints are being created with your customers. You need one calendar view of your sending strategy to spot any gaps. The new omnichannel campaign calendar view delivers all this and more. 

A holistic view of Klaviyo campaigns

No more scrolling through lists of campaigns to try and see what’s coming up for the week – now you have a view to easily see this information. Toggle to the Calendar tab to see all upcoming campaigns by day, week, or month. From this tab, you can see campaigns that are scheduled, have already sent, or any drafts you may be planning. Campaign statuses are color coded to reflect this information:

  • Grey: Draft, or a campaign that has not been scheduled 
  • Blue: Scheduled, or a campaign that is scheduled to send on the date and time shown
  • Green: Sent, or a campaign that sent on the scheduled date and time
  • Red: Canceled, or a scheduled campaign that was canceled 

Individual channel icons help you spot which campaigns are sending via email, SMS, and push notifications. Any multi-channel campaigns are represented with special icons and listed twice within the calendar view. Clicking into a campaign from the calendar allows you to see more details about that particular send. View message content, recipient information, and even performance data if the campaign has already been sent. 

The new campaign calendar let's you view campaigns by day, week, or month.

Create campaigns without leaving the calendar

Creating campaigns within the dedicated calendar view is easy. Simply click the day you’d like to send on and a new window will open on the right side of your screen where you can build your next campaign. Once your campaign is ready to go, you can see a preview by clicking into the designated campaign block on the calendar. 

Want to learn more about a channel you haven’t tried yet? Just click on the blue learn more links for other channels to get started, all without leaving the campaign you are creating.
Head to the Campaigns tab and click the Calendar view to start planning your next send.

Shoshana
Shoshana Antunes
Senior product marketing manager
Shoshana Antunes is a senior product marketing manager at Klaviyo, focused on the platform’s email and review products. She is passionate about supporting SMBs and believes they are the heartbeat of communities, and offer the ability to create generational wealth for business owners and their families. She’s spent the last 6 years in tech and 8 years in marketing working to improve experiences and processes for small businesses. Outside of work, she often has her head in a book, working toward her goal of reading 30 books in 2024. She also (mostly) enjoys doing DIY projects for her fixer upper, though she says she isn’t particularly handy. Shoshana has her MBA from Boston University.

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