What's new articles
Soon to be a distant memory will be the days of calling a support line, chatting with a bot, or scouring a website for a place to send your question via email. As an alternative, businesses are providing a better customer service experience by offering 1:1 support with SMS. The businesses adopting SMS as a […]
With Klaviyo’s new campaign performance reporting feature, get a fresh look at your campaign metrics, at the audience level. We’ve added campaign-by-segment reporting to give you key insights about each segment, identify patterns, and spot outliers, so you can see what works best for each type of customer, and make smarter decisions about future campaigns. […]
For your brand, unread texts mean missed opportunities. Klaviyo’s virtual contact cards are here to help: This new feature makes your texts more recognizable, so they don’t get lost in the noise. Your customers are reading text messages all day, every day. While upwards of 95% of texts get opened and read, those from an […]
We want to be as transparent as possible, share what we know and what we are doing to respond to the event.
Klaviyo is excited to announce our strategic partnership with Shopify that will bring enhanced features and functionality to mutual customers.
Learn about Klaviyo’s pricing update, why we made these changes, and how it will provide more transparency and flexibility to your business needs.
Klaviyo has updated its attribution model to better coordinate multi-channel experiences.
Read about the March Klaviyo feature product updates for new reporting, email and SMS communications, and data insights.