To drive growth you need to build strong relationships with customers by listening for, collecting, and storing all of their important information.
For deeper customer insights that accelerate your business’ growth, you need resources to help you analyze trends and uncover opportunities.
Only when you have listened to and analyzed your customers can you truly communicate more personally and stand out from the competition.
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Emma Brudner is the former manager of the Office and Experience team at Klaviyo. Previously, she was Director of People Operations at Lola.com and Director of Marketing at HubSpot. Her other job is mom to one human toddler and two cats.