Think outside the inbox with smarter marketing automation
Grow faster than ever by automating timely experiences across email, SMS, mobile push, and more—all boosted by the Klaviyo Data Platform and built-in AI.
Build more valuable relationships across every channel
Deliver deeper personalisation
Create omnichannel momentum
Keep outdoing yourself
Kick growth into high gear
Effortless. Seamless. Everywhere.
Power personalised experiences across every channel with intuitive marketing automation.
SMS
RCS
Reviews
Mobile app marketing
Make every customer feel like your favourite customer
- Deliver more engaging experiences with deeper personalisation, richer insights, and faster execution.
- 350+ integrations and flexible APIs centralise all your data for easy activation and marketing automation.
- Build super-specific audience segments in seconds with any data, from any source, across all time.

Call the shots across channels
Unify email, SMS, mobile push, and WhatsApp to reach customers when they’re most engaged and maximise revenue across every channel.
- Send super-relevant messages at key moments with easy-to-set-up multi-channel flows.
- NEW Use the omnichannel campaign builder to create and send multi-step, multi-channel campaigns all from one place.
- Boost engagement and conversions with AI-powered channel affinity that chooses the best channel for each customer.
- Set up triggered messages that send at the perfect time based on customer data and real-time behaviour.

Marketing automation stories from innovative brands
Stay at the top of your game
- New Jumpstart your marketing. K:AI Marketing Agent builds your custom strategy and ready-to-go campaigns, flows, and forms that stay on brand and keep growing with your business.
- New Bring the power of autonomous AI to web chat and SMS (and soon email and WhatsApp too). K:AI Customer Agent gives your customers a 24/7 personal shopping and service assistant, boosting satisfaction and sales.
- Automatically reach each customer on their preferred channel, at the moment they’re most likely to engage.
- Hone experiences quickly with hands-off testing for forms and campaign personalisation.
- Make sure emails land in the inbox with automatic sending reputation repair.

Crush goals faster. And make it look easy.
- 160+ customisable email templates help turn great ideas into brilliant campaigns.
- 80+ pre-built flows automate key customer moments.
- Klaviyo AI makes segment and flow creation as simple as describing your ideal audience or automation.

Additional marketing automation resources
Explore the rest of the B2C CRM
Marketing automation platform FAQs
Marketing automation helps you complete tasks across your entire customer experience without having to be hands-on. With Klaviyo’s intelligent marketing automation software, you can automate personalised content with your data—without pressing send—and get a complete view of every customer. For example, build cross-channel experiences with email, SMS, and push notifications in the same flow, all with consolidated reports in one place.





