Upgrade your marketing with 
inspiration from 11 brands

Wonder how brands sustain major growing year after year? They’re not relying on business as usual—they’re building what’s next. In the 2026 edition of Behind the Brands, we take you inside the strategies of companies that are redefining the customer experience with Klaviyo.

You’ll learn:

  • How brands use K:AI Customer Agent and Klaviyo Helpdesk to resolve high-volume customer questions instantly, without losing a personal touch
  • How teams automate personalised email journeys and product recommendations using real-time data and AI to drive repeat purchases
  • How leading global brands expand beyond email into SMS and WhatsApp, using channel performance insights to meet customers where they’re most responsive

Open book displaying a Dollar Shave Club article and a cover titled "Behind the Brands 2026 EMEA Edition" by Klaviyo.

Go behind the brands and get growing

Get the strategies used by Loop Earplugs, ThirdLove and Dollar Shave Club, and more to build lasting customer relationships.