EMAIL AND SMS AUTOMATION

Drive more revenue and save time with ecommerce marketing automation

Target the right people, grow your list, and drive more repeat sales at higher cart values with hyper-targeted, behaviour-triggered email and SMS automations.

Automate a more profitable customer journey
Implement strategic conditions that support your goals for each phase of the customer experience, then sit back while highly personalised emails and SMS launch automatically.

Increase higher customer lifetime value

Behaviour-triggered email and SMS are dynamically personalised for each buyer to drive higher ROI.

Create complete customer profiles

All your customer data—profiles, transactions, browsing history, even predicted behaviours—all in one profile view.

Segment in real time

Segment based on products purchased in a specific timeframe, website browsing behaviour, order value, and more.

Get accurate omnichannel attribution

Email, SMS, forms, social targeting, and push notifications all under one roof for accurate attribution and a seamless customer experience.

Effortless email and SMS automation

Dozens of essential flows are built in, fully customisable and ready for any mix of emails and texts.

  • Welcome series based on acquisition source
  • Browse abandonment based on cart value
  • Win-back and cross-sell to inactive contacts
  • Back-in-stock and price-drop alerts for VIPs
  • Happy birthday messages with a discount
  • Order and shipping updates
  • Direct mail to big spenders through webhooks
Automation example: One week before expected order, send SMS if consented, otherwise send postcard if predicted lifetime value exceeds $100.
2024 G2 badges for Klaviyo showing as leader in category of Marketing Automation and Personalisation
G2 category leader in Marketing Automation and Personalisation

300+ built-in integrations for more advanced personalisation

Once you integrate, you can send customers highly personalised email and SMS based on every interaction with your brand. You can integrate with platforms for:

  • Payments
  • Orders
  • Loyalty
  • Reviews
  • Surveys
  • Support tickets
      A list of software and platforms that Klaviyo integrates with, including WooCommerce and gorgias
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      Create a free account and integrate your store in minutes.

      Advanced features to advance your growth

      An email builder showing the creation of a dynamic cross-sell email

      Bring in a dynamic product feed of the products in their cart, other bestsellers, or products they’ve viewed, customised for each buyer.

      An email builder showing the creation of a dynamic cross-sell email

      Trusted among top global brands

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